Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

April 30, 2024

Five star service from Jon assisting me with my set up. Friendly and patient helping me set up and assisting me with some technical issues I experienced. Thank you so much, looking forward to using the app!

LilCactusDesigns
South Africa
3 days using the app
Nova Apps replied May 1, 2024

Thank you for the kind words! We're glad we could help you with your setup and technical issues. Enjoy using the app, and feel free to reach out anytime!
- Kevin & Nova Apps Team

June 5, 2024

Very user friendly service, helped me to solve the trouble of changing currencies in different countries. Any problems encountered in the use of the customer service can be well answered, very patient and polite. Thanks Jon, you made my day!

ON_LABO
United Kingdom
38 minutes using the app
Nova Apps replied June 6, 2024

We're thrilled to have made your day easier! Our goal is to provide user-friendly service and top-notch support. Thanks for your kind words! 😊
- Kevin & Nova Apps Team

April 20, 2024

Great app. I had a small issue and contacted their support. Jon was very helpful and very knowledgeable! Fixed the problem in one interaction.

ATELIER ROBIN
France
8 days using the app
Nova Apps replied April 22, 2024

Thanks for the positive review! Happy to hear our support team was able to resolve your issue quickly. Glad you're enjoying the app!
- Kevin & Nova Apps Team

June 16, 2024

Yaci was super helpful and made the installation process very easy.

MATE
United Arab Emirates
About 3 hours using the app
Nova Apps replied June 17, 2024

Thanks for your feedback! Glad we could make the installation process easy for you. 😊
- Kevin & Nova Apps Team

May 25, 2024

Customer Service is great. I had a question about HTML and EJ was able to assist me right away. He also suggested a small change to help make my site stand out.

Cassidy K. O'Connor
United States
About 2 hours using the app
Nova Apps replied May 27, 2024

Delighted we could assist you promptly! Glad you found our support helpful. We're here for any more tweaks you need! 🛠️
- Kevin & Nova Apps Team

January 29, 2024

It has an awesome experience totally worth it now my store can have multiple currencies to best suit my wonderful customers.

KRISPIN
Hungary
About 2 months using the app
Nova Apps replied January 31, 2024

We're so glad you're enjoying the multi-currency feature for your store! It's wonderful that it's making things better for your customers. Thanks for sharing your experience! 🌟
- Kevin & Nova Apps Team

May 16, 2024

outstanding experiences. many thanks for thew help

ARTISTIT
Egypt
3 months using the app
Nova Apps replied May 20, 2024

We're thrilled you had an outstanding experience! Thanks for your kind words. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

January 24, 2024

I would like to thank Therese for her help and patience with me

amazing app and very easy to set up and use

SYNC
United Arab Emirates
9 months using the app
Nova Apps replied January 25, 2024

Thank you for your kind words! We're so glad you find our app amazing and easy to use. Your appreciation for our customer support team is truly valued! 😊🌟
- Kevin & Nova Apps Team

June 10, 2024

Michele was very helpful, answered quickly and provided me with wanted information without unnecessary waiting :)

R.RARITY
Poland
23 minutes using the app
Nova Apps replied June 11, 2024

Thanks for the kind words! We aim for quick and helpful support. Don't hesitate to reach out if you have any more questions!
- Kevin & Nova Apps Team

January 21, 2024

Good experience so far! There was a bit of a hiccup for the past few days as the app was down and now that the app is up it was missing the HTML code snippet to copy into my settings so I contacted customer support and they were quick to help and my problem is solved:) and it works very well. I also want to say that I have also tried a few other currency converters and this is definitely the best.

Barakat Bazaar
Kuwait
3 months using the app
Nova Apps replied January 23, 2024

Thanks for sticking with us through the hiccup, and we're glad we could help. If there's anything else we can do to improve your experience, just let us know! 😊
- Kevin & Nova Apps Team