Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effortless currency conversion, enabling them to tap into international markets. Many have reported a boost in sales as customers can view prices in their local currency. The app's customer support is praised for its responsiveness and 24/7 availability. It's free, easy to install, and features a premium-looking widget, enhancing the Shopify experience.

January 27, 2024

fast and clear communication. Thank you Izyy!

Mrayti Store
Jordan
About 2 years using the app
Nova Apps replied January 30, 2024

Happy to hear our communication was fast and clear! Thank you for your feedback. We're here if you need anything else!
- Kevin & Nova Apps Team

January 21, 2024

I had a question about snippet code, they reply under a minute and it's Sunday! Everything working great and the customer support is amazing!

PawVibes
Greece
2 months using the app
Nova Apps replied January 22, 2024

Wow, thanks for the great review! Happy to help any day, even Sundays. Glad your code is working well now. Reach out anytime for amazing support!
- Kevin & Nova Apps Team

Edited February 9, 2024

Incredibly Fast and easy Integration!! I later encountered an issue and Izzy took the time to look into it and tell me what was wrong so I could fix it. Incredible customer support, Thank you so much!!!

Emberion™
South Africa
6 days using the app
Nova Apps replied February 5, 2024

Thank you for your kind words! We're thrilled to hear our customer care team was able to assist you quickly and effectively. Your satisfaction is our top priority!
- Kevin & Nova Apps Team

March 9, 2024

I had an excellent experience receiving assistance from Jon through the chat feature. The support team was incredibly responsive and helpful in addressing my inquiries. The chat interface was user-friendly, making it easy to communicate and receive prompt responses. The support staff demonstrated a high level of expertise and professionalism, providing clear and detailed explanations to my questions. Overall, I am highly satisfied with the help offered via chat and would recommend it to anyone seeking efficient and reliable assistance.

Daija Clothing
United Arab Emirates
1 day using the app
Nova Apps replied March 11, 2024

Thrilled to hear about your excellent chat support experience! Thanks for the kind words and recommendation. We're always here to help!
- Kevin & Nova Apps Team

March 13, 2024

Jon was really helpful and quick with his responses. His answers were very straightforward as well. Thank you Jon!

TANNO PADME
Malaysia
20 days using the app
Nova Apps replied March 14, 2024

So glad you found our help quick and straightforward! Thanks for your kind words. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

March 14, 2024

Alex was really professional in what she was doing, she was being very helpful. Lead me step by step on how to install properly the app.Thank you very much Alex

ShopCLafleur
United States
3 days using the app
Nova Apps replied March 18, 2024

Thank you for your review! Thrilled to hear we could guide you smoothly through the installation. Always here to help! 🌟
- Kevin & Nova Apps Team

January 27, 2024

I had EJ help me, customer service is amazing, very fast to respond and resolve any issues. Thanks

Elegant Guard
Australia
2 months using the app
Nova Apps replied January 30, 2024

We're delighted you had an amazing experience with our customer service team! Fast resolution is our goal. Thank you for your feedback!
- Kevin & Nova Apps Team

January 13, 2024

The app does the task well. The support provided by Therese is highly appreciated, she quickly helped us with the settings and also had a few recommendations - quick fixes that we could do to improve the user experience on our website. Would recommend downloading the app and reaching out to the customer support team if you need any assistance. It's not a bot but actual humans that help you out.

3DM Lifestyle
India
4 days using the app
Nova Apps replied January 16, 2024

We're thrilled to hear our app and support team made a difference for you! Thanks for recommending us. Remember, we're always here to assist with real, human help. 😊
- Kevin & Nova Apps Team

February 18, 2024

nice support communication and nice app they made it easy for everyone

FLOVEX FASHION
United Arab Emirates
About 2 months using the app
Nova Apps replied February 20, 2024

Thanks for your feedback! We're glad you find the app easy to use and our support helpful. Here for you anytime!
- Kevin & Nova Apps Team

February 9, 2024

I am really happy with this app!
Fast and helpful customer service!

Vibrobella
Belgium
About 2 months using the app
Nova Apps replied February 12, 2024

Thanks a bunch! We're over the moon to hear you're happy with our app and service. Your satisfaction is our top priority!
- Kevin & Nova Apps Team