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I'm using the free version and needed help installing it. Since it's free, I wasn't expecting too much help and was preparing to delete the app. Shaba came to my rescue and helped me install it. Then she helped me move the converter on my site exactly where I wanted it. So far, so great.
it is brilliant and exactly what i needed for my store so my customers all around the world can see products in their currency thank you MLVeda
Fast and really helpfull customer support by Shaba! keep it up with the great work!
Thanks for your wonderful feedback! We were and would be glad to assist you!
Unfortunately not working for us, keeps reloading the site.. therefor makes the site unusable when activated on our theme..
Hi,
Thank you for taking the time to give feedback. I apologize for the inconvenience caused.
We will quickly check and set up our app as per your store theme. Please install the app by clicking on the below link:
https://apps.shopify.com/auto-currency-switcher
I have sent a collaborator access request to your store. Please accept it.
We are really eager to integrate our app's switcher into your store. 😊
Best Regards,
Sonali Kulkarni.
Very neat and responsive. Great app and super helpful support team.
Great App !!Great Team, Makes purchase and pricing in difference currencies easier. I recommend .
very nice app. very useful.
wonderful Amol, very helpful and patient, guiding me step by step!! very good service! He help me more than a hours, and still polite and patient to me hahaha
Please Install this app if you really want want to mess up your store front. I installed this app and setup everything as they said and when I tested it on my live store my whole theme background got changed from white to black I don't know what type of code they are injecting into my theme. They don't even have live support to check and rectify this issue only option we had was to add them to staff and email them. And the worst part is we got to wait up to 24 hours to get reply. I didn't do that because i don't to want to keep running my ads with the messed up theme and get a huge bounce rate on my landing page. And i can expect the replies of Dev's under this review saying that you have installed the app for 5 mins and uninstalled we didn't had to chance to review your store and correct it. Yeah Blah Blah Blah. "NO ONE WANTS TO RUN A WEBSITE WITH A MESSEDUP THEME CAUSED BY YOUR APP . WE GOT PANICKED AND REMOVED THE APP INSTANTLY. MAYBE TRY ADDING LIVE SUPPORT TO RETAIN THE CLIENTS"
Hi,
We are truly sorry to hear about the issue that you faced.
I understand that it is not possible to wait for 24 hours with the issues in your live store. But, we have live chat support, to help and address our valued customer's queries on the highest priority.
I have sent a collaborator access request to your store. Please accept it so that we can look into the problem that you faced related to the app and do the further root cause analysis.
Bhavik, one of our Customer Success team members, sent a response to your email approximately one hour ago via our support email address.
Each review is genuinely received from our trusted store owners. We would really be happy to have you back with all the issues sorted.
We are committed to resolving this matter to your satisfaction.
Best Regards,
Sonali,
Customers Success Team.
They were helpful in solving my tech issues, great app for your shopify website!!