Rezensionen (5.664)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
7. Oktober 2024

does not work

Lola Loves Baby
Australien
3 monate mit der App
MLVeda hat geantwortet 11. Oktober 2024

Hi, I’m sorry to hear that it’s not working for you. Could you please provide more details about the issue you're experiencing? This will help us understand the situation better and find a solution.

We are committed to providing the best customer service.

Email us at support@mlveda.com and we will be right there to assist you.

Best Regards,
Reshma
CSM
MLVeda

1. November 2024

jikkio

Uggs&Moccasins4All
Australien
Mehr als ein jahr mit der App
MLVeda hat geantwortet 4. November 2024

Hi,

I’m sorry to hear that your experience hasn’t met your expectations.

We strive to provide the best possible service, and your comments are invaluable for our improvement. If you could share more details about the issues you encountered, we’d love the opportunity to address them and make things right.

Please feel free to reach out directly at support@mlveda.com. We’re here to help!

Best Regards,
Reshma
CSM
MLVeda

6. April 2024

STAY AWAY FROM THIS APP!
So I stopped using this App a week ago as there was a much better alternative and tried to cancel but unfortunely I was unable to and I was charged. Moments after being charged I reach out to the developer to get a refund and still no replies.

They keep asking the same question over and over. Stay away from this APp the shit don't work you'll be better offf testing out or trying another App, trust me! You'll thank me later.

Artworx876 Graphics
Jamaika
Etwa ein monat mit der App
MLVeda hat geantwortet 8. April 2024

Hi Jason,

We apologize for any inconvenience you've experienced.

Regarding the app charges, they align with the Shopify billing cycle. If the app remains in your store after the trial ends, Shopify automatically applies the monthly subscription charge.

Since you didn't utilize the app, we'll arrange a one-month refund for your store. Please allow 5 to 10 business days for processing, and we'll keep you updated via email.

Ensuring a positive customer experience is paramount to us. Rest assured, we'll take necessary measures internally to prevent such occurrences in the future.

Best Regards.
Reshma
Customer Success Manager
MLVeda

5. Juni 2024

Not working well

Cheonel
Vereinigte Arabische Emirate
4 tage mit der App
Bearbeitet am 17. Juli 2020

I do not see it on the bottom of my page at all why is that. It shows that it is installed but nothing is there

Dare 2 B Naughty
Kanada
Etwa 2 jahre mit der App
MLVeda hat geantwortet 17. Juli 2020

Thank you for taking your time in giving feedback. I apologize for the inconvenience. Our team will look into this at the highest priority and resolve it within 24 hours.

21. Oktober 2019

this app completely wrecked my websites coding. The staff would not help at all. I had to pay someone to fix it all. I would not suggest it to anyone!

myraswim
Australien
Mehr als ein jahr mit der App
30. Dezember 2020

I have not yet had the opportunity to use the app, so how can I be expected to rate it? I have not yet had the opportunity to use the app, so how can I be expected to rate it?

Express Dynamics
Südafrika
10 monate mit der App
Bearbeitet am 23. Januar 2020

Their support have completely ruined my website!!! Do not get any customisations from them as they are completely incompetent - now my website is slow and full of glitches along with my banner not displayed correctly. This company is honestly fraudulent - they will say a change has been implemented when it clearly hasn't and just send photoshopped screenshots. I will now have to pay someone to fix the problem they have created. They've done edits to my site I haven't even asked for. I don't understand how this app is even permitted to be on here. For the love of god do not download this app!!!!
Also it looks like they are flooding the reviews page with fake reviews so that the negative one's aren't visible. Shopify need to do something about this

irvrsbl
Australien
6 monate mit der App
29. Mai 2017

horrible and outdated doesnt work

Isabis Watch
Südafrika
6 monate mit der App
Bearbeitet am 24. April 2021

No lo recomiendo. Después de 6 meses pagando por la aplicacion Y tres veces que les concedi permiso para entrar en mi tienda, resulta que no han sido capaces de fijar la moneda principal de la tienda , pero me han seguido cobrando todos los meses. Solicite la baja , me escriben contestándome que si, que ya me dieron la baja, pero me siguen cobrando por la aplicación estando desactivada , y habiendo borrado ellos su código del sistema de la tienda

Genèse magasin vêtements et accessoires pour mariages, événements et saisons
Spanien
6 monate mit der App
MLVeda hat geantwortet 5. Mai 2021

Hey Genese,

According to the Shopify Billing Cycle, you were charged. One has to uninstall the app from the store in order to stop the subscription charges. On your request, our team had removed the entire app code from your store safely but as the app was still there you were charged for next month as well.

Since you have uninstalled the app now, we won't be directly able to refund you. Please contact Shopify support for the refund and we will approve the refund!

Contact us at support@mlveda.com for any further assistance. Happy to help! :)

Sincerely,
Reshma
MLVeda Support Team