Avis (936)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 novembre 2024

This app is incredibly helpful, especially for those of us in Indonesia who face currency limitations with Shopify. It allows us to use all the popular currencies in the world, which is a game-changer! I use this app on many of my stores. What's even more impressive is the support team. They are incredibly responsive and helpful. If you need assistance, just contact them, and they'll provide amazing support.

DIANA
Indonésie
16 jours d’utilisation de l’application
Modifié le 12 décembre 2024

I've had the app installed for a while and have encountered the same problems time after time.

When switching currency, the rounding rules that you set up in markets (rounding to 0 decimal points) doesn't flow through to this app. So for a currency like Kuwait Dinar, instead of 145KWD, it shows 145.760KWD - which doesn't look great or professional.
This applies to all currencies - ignoring the decimal rules you can set with Shopify, so USD shows as $450.00 for example.

I have contacted support numerous times and they either say it's a shopify problem, or that they just can't help me.

Additionally, they are great at the initial customisation setup, but EVERY TIME you update your theme, their customisations are removed, and you have to reach out to them to edit it for you again, which has become extremely tiresome.

It is such a shame as this app is generally good at what it does, but the creators seem to have no desire to refine it to make it an excellent experience for shopify users and their customers.

I will be looking around to find an alternative.

palmer//harding
Royaume-Uni
7 mois d’utilisation de l’application
MLVeda a répondu 16 décembre 2024

Hi Matthew,

Thank you for sharing your detailed feedback.

Regarding the rounding rules issue: This behavior is tied to Shopify Markets, where the rounding is set at Shopify's end as rightly informed by our agent earlier. Unfortunately, our app reflects the data provided by Shopify. Shopify Support would be the best point of contact to resolve this, as they can directly assist with Markets configurations.

Regarding the theme updates, we understand how frustrating it can be to reapply customizations after every theme change. While this is common with theme-dependent apps, we are exploring ways to streamline this process for our users. In the meantime, our team remains available to assist you promptly with any adjustments required post-theme updates.

Your feedback about refining the app’s experience is taken seriously. We are constantly working to improve, and insights like yours help us identify areas to prioritize.

Thank you again for using our app. We hope you’ll reconsider and give us a chance to address these challenges.

Best regards,
Reshma
CSM
MLVeda

20 septembre 2024

The app is great, but if there is also a language selector based on the customer ip address it will be far greater, thats why i gave it 4 stars not 5

For the support, Harun was a very great support he was fast, responsive very delicate. Thank you Harun for the best support you gave me.

For the Technical, Jay was fast very fast actually, they told me they need until Monday to finish the technical task but he already finished it within 1 hour on Friday.

Thank you hope we can hear from you that you upgraded the app to also have the languages section

SerrBeauty
Jordanie
Environ 14 heures d’utilisation de l’application
17 septembre 2024

I would highly recommend this app. The app developers are very helpful. The changed the code on the app so the currency selector would show on the homepage along with the navigation but on mobile it would float in the bottom corner. I really like the setup now. They are fast and do a great job.

Crokinole Canada - Boards, Accessories, and more!
Canada
5 jours d’utilisation de l’application
16 septembre 2024

They were very helpful and quick. They made it so the currency flag appears on the header on desktop and then floating on mobile instead of on the pop up menu. It's easier to find the currency selector. Currency selector is great and lets you choose countries. Works well in switching currencies. Highly recommend!

Crokinole Seconds
Canada
Plus de 2 ans d’utilisation de l’application
30 août 2024

I have used this app for some time. Works great. I recently changed Shopify Themes. The app wasn't working correctly on the new Theme but they responded promptly and resolved the issue.

Fitness For Life Mexico
Mexique
10 mois d’utilisation de l’application
15 juillet 2024

This app is very user-friendly, we appreciate it's simplicity in navigating and in it's functionality. The team is very responsive and have been super helpful in configuring custom placement for the switcher in a timely manner!

Caitlyn Minimalist
États-Unis
Plus d'un an d’utilisation de l’application
31 mars 2024

MLV Auto Currency Switcher has done exactly what I wanted, and their support team are great at problem solving. Occasionally I get a glitch - mostly because of Theme updates, and they are quick to respond and solve the problem. Many thanks from all of us here at kokroma.com

Kokroma
Népal
5 mois d’utilisation de l’application
16 février 2024

The app is good would to give a feed back saying to integrate the country flag with in the dowpdown that makes the app more atactive

Shopzters
Inde
Environ 21 heures d’utilisation de l’application
3 janvier 2024

Since I am using the free version, I am pretty satisfied of what's available. Only thing that disapoints is that it has bugs pretty often, but the customer team helps you fix them pretty fast.

Scent Reach
Lettonie
7 mois d’utilisation de l’application