Avis (5 662)
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Excelente soporte. Amol me ayudó en el proceso y su respuesta fue muy rápida y eficiente
they were very helpful with helping me on setting this up on my shopify store very good service
amol is a great help. great app. cant go wrong with it. recommend
It’s great that such an easy-to-use currency conversion app is free. We will consider paying to use IP to automatically convert currencies next.
Shaba has been great and very helpful!
Even though originally there was some problems, the support team pulled through and fixed them.
STAY AWAY FROM THIS APP!
So I stopped using this App a week ago as there was a much better alternative and tried to cancel but unfortunely I was unable to and I was charged. Moments after being charged I reach out to the developer to get a refund and still no replies.
They keep asking the same question over and over. Stay away from this APp the shit don't work you'll be better offf testing out or trying another App, trust me! You'll thank me later.
Hi Jason,
We apologize for any inconvenience you've experienced.
Regarding the app charges, they align with the Shopify billing cycle. If the app remains in your store after the trial ends, Shopify automatically applies the monthly subscription charge.
Since you didn't utilize the app, we'll arrange a one-month refund for your store. Please allow 5 to 10 business days for processing, and we'll keep you updated via email.
Ensuring a positive customer experience is paramount to us. Rest assured, we'll take necessary measures internally to prevent such occurrences in the future.
Best Regards.
Reshma
Customer Success Manager
MLVeda
APP IS EASY TO USE. BACK END HAS GREAT SERVICE. PROMPT AND RELIABLE TOO WHEN WE ENCOUNTERED ISSUES. THANK YOU VIJAY!
If there are any problems that you don't know, technicians can help solve them in a timely manner! Especially this staff member of Vijay! Very patient in answering my questions and helping me solve them
Very helpful and fast support from Harun. I wanted a different position for my currency selector and got it set up in a day.