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Harun è stato davvero professionale e bravo a risolvere il mio problema in meno di qulache ora
Grazie per aver condiviso la tua esperienza! Siamo lieti di sapere che il nostro team di assistenza è riuscito a risolvere il problema nel giro di poche ore.
Con MLV Auto Currency Switcher, il nostro obiettivo è offrire un'esperienza affidabile grazie a un efficace convertitore di valuta e a un supporto tempestivo. Se avessi bisogno di ulteriore assistenza, puoi contattarci in qualsiasi momento all'indirizzo support@mlveda.com: saremo lieti di aiutarti.
Ti auguriamo un grande successo con il tuo negozio!
Cordiali saluti,
Harun
MLV Auto Currency Switcher
I came across the MLV Currency Converter app on Shopify and was instantly impressed, not just by the app, but by the people behind it. Shivani, who connected with me, turned what could have been a simple support call into an outstanding experience.
Though I initially had doubts and couldn’t connect much because my father wasn’t well, Shivani’s first response wasn’t about the app, it was about me. She asked about my father’s health and told me to take my time, reminding me that family comes first. That personal touch already set her apart.
When we finally connected again, Shivani walked me through every feature with patience and clarity. She even showed me how to hide flags, giving my store a more premium, sleek look. I’ve tried other currency apps before, but there was always something missing. MLV, however, works flawlessly and beats them all hands down.
What really stood out was Shivani’s dedication. She was even willing to stay beyond her shift just to ensure I had everything I needed (though I didn’t allow her to). That level of commitment is rare.
Like I always say, the “C” in Customer Service truly stands for Care, and Shivani and the MLV team embody that perfectly. Beyond expectations, fantastic product, and the best customer experience ever!
Thank you Shivani & Team MLV. You’ve raised the bar!
Thank you so much for the amazing review! We're thrilled to hear that our currency converter app is making a positive impact on your store. The team truly cares about every user, and it means a lot to know our team's support stood out to you. We're so glad the MLV Auto Currency Switcher app is working flawlessly and helping you create a sleek, professional shopping experience.
Best Regards,
Reshma
CSM
MLVeda
Everything is superb, especially their assistance and customer service, which is exceptional. Thanks
It’s okay easy to follow but too fast and we couldn’t see very well the part about typing. But I did manage to set it up so I’m thrilled (I know zero about computers)
Update: well apparently they have people you can email. And they can do most of this stuff for you if you don’t know a thing about computers took me 3 hours to figure out where to paste 2 lines of code I’m so glad there are people who can do this sort of tinkering set up for you. I had issues with the box covering my cart icon they managed to move it to the other side of my screen and even make the white box PINKhow awesome is this service .
(6 of of 5 stars is my vote )
We, at MLVeda, are grateful for your kind words. Thank you so much for your wonderful review and trust. We are so glad to have a customer like you.
Ping us at shopify@mlveda.com if you need any support. :)
~MLVeda Customer Relation Team.
Excellent service
Fantastic Support – Highly Recommend!
I just wanted to give a big shoutout to Harun from the MLVeda team. His support was excellent — fast, clear, and very helpful. I recently had some issues with the currency switcher showing up twice in the footer, and Harun sorted it quickly and professionally.
Since the changes were made, everything has been running smoothly. I also spent a bit of time over the weekend checking the storefront, and I’m really pleased with how it looks and functions now.
Highly recommend this app and the team behind it. If you get support from Harun, you’re in good hands!
I'm very Happy with This app and also with Harun Which Helps me alot in Difficulties I'm Facing in Integration Thanks Harun..
Excellent app and customer support is great! I would recommend it as the best currency switcher app on the shopify store currently.
Fast working support, and a solid currency converter service.
Works, good tech support.
"I had an amazing experience! The service was not only quick but also handled with such professionalism. They were incredibly efficient in resolving my issue and went above and beyond to ensure I was satisfied. I appreciate the prompt attention and commitment to quality service. Highly recommended!"
does not work
Hi, I’m sorry to hear that it’s not working for you. Could you please provide more details about the issue you're experiencing? This will help us understand the situation better and find a solution.
We are committed to providing the best customer service.
Email us at support@mlveda.com and we will be right there to assist you.
Best Regards,
Reshma
CSM
MLVeda
Easy to setup, works perfect. Great support. Thanks !
Every time I’ve needed help the team at MLV has stepped up and solved all my problems.
Switcher works great! Highly recommend
Nice app, support also was helpful for me
Had a little issue with how to use the switcher. Harun was very helpful and efficient in helping me resolving the issue. Really appreciate their service!
MLV is very easy to use and its geolocation feature really moves the needle in regards to conversion and ux. Amol in the support chat has been wonderful and helped me to solve my requests in no time. Thank you!
4 Star as of now, as i am trying the app full version, if it works well, then it deserves a 5 Star. Special Thanks to Harun from Customer care for his support.
Great Features and Quick Support.
the team (Vijay) was super helpful. they helped me set the app to my theme and were super quick. shopify don't have multi currency for basic plan and this app is the perfect solution.
they were very helpful with helping me on setting this up on my shopify store very good service
Great App !!Great Team, Makes purchase and pricing in difference currencies easier. I recommend .
Vijay was great and quick to respond he showed me my currency was working autimatically through a VPN for verification. I can comfortably run my ads now thanks guys
STAY AWAY FROM THIS APP!
So I stopped using this App a week ago as there was a much better alternative and tried to cancel but unfortunely I was unable to and I was charged. Moments after being charged I reach out to the developer to get a refund and still no replies.
They keep asking the same question over and over. Stay away from this APp the shit don't work you'll be better offf testing out or trying another App, trust me! You'll thank me later.
Hi Jason,
We apologize for any inconvenience you've experienced.
Regarding the app charges, they align with the Shopify billing cycle. If the app remains in your store after the trial ends, Shopify automatically applies the monthly subscription charge.
Since you didn't utilize the app, we'll arrange a one-month refund for your store. Please allow 5 to 10 business days for processing, and we'll keep you updated via email.
Ensuring a positive customer experience is paramount to us. Rest assured, we'll take necessary measures internally to prevent such occurrences in the future.
Best Regards.
Reshma
Customer Success Manager
MLVeda
Very helpful and fast support from Harun. I wanted a different position for my currency selector and got it set up in a day.
Harun is great - thanks for the support.
Shaba assisted me in my queries and she is very helpful in resolving the matters that I was facing. Truly grateful for her help (:
It's an amazing app which works really well, the staffs are all very helpful and I highly recommend e-com owner to use this app!
Outstanding service! I encountered difficulties during the installation, but Harun provided exceptional assistance throughout the entire process. Highly recommended for their top-notch support.
HARUN from MLVeda deserves more than 5 stars for his exceptional communication skills, unwavering patience, and unmatched support, turning the app into a success story!
Harun has made it so easy to intergrate the app and he is helpful with instant communication, helpful and patient. the app is great
Amazing support from Vijay. Solved my issue in 15 sec.
Vijay's prompt assistance was indispensable in navigating challenges smoothly. His prompt response and guidance were invaluable. Jay's technical prowess in swiftly fixing site errors showcased remarkable expertise. Heartfelt thanks to both for your exceptional support; it's truly appreciated and made a significant difference.
Highly recommend this app. Quick support & resolution. Easily integratable.
Even though originally there was some problems, the support team pulled through and fixed them.
I found this app while searching for a FREE option to convert my shop currency to my customers. I got Shaba Khan and she solved everything in no times. I loved the way she and her team sort out and equally their app is smoothly running free for my store.
Thank you. Highly recommended.
Kindly allow me to review after it is fully connected
If there are any problems that you don't know, technicians can help solve them in a timely manner! Especially this staff member of Vijay! Very patient in answering my questions and helping me solve them
He was super helpful! And help me with my request!
One of the best and friendly support and application i love it thanks for the work you do, i appreciate it
Amazing and helpful staff! very quick at responding to my issues and sorting them so quickly.
I love this app as my customers can see their own currency immediately and are able to checkout smoothly and efficiently. The service is also brilliant! The team has helped me once again today with a rapid response and a resolution to my issue. Thank you!
Great communication and prompt support from staff!
Quick response from customer support.
Amol was very helpful. Thank you for the great support!
One of the best apps I have seen. Which is very effective.