Avis (983)
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Please don’t waste your time with this app. Their support is unresponsive—no replies, chat is always offline, and they make you to email for support never respond back. If you run into issues, it’s a sign to switch to a different app. Honestly, don’t even bother starting with this one!
Hi Jhwang,
We’re sorry to hear about your experience, but it looks like there might be some confusion. Our support team did respond to your queries, and it seems the issue was related to Shopify's default switcher, not our app.
We always strive to provide timely support and ensure our users have a smooth experience. If there’s anything we can do to clarify or assist further, please feel free to reach out—we’re happy to help!
Best Regards,
Reshma
Customer Success Manager
MLVeda
Please see the note from the shopify expert i had to hire because the app was causing issues on my website which meant that customers were not able to make purchases. The ADD to CART BUTTON did not work. As a result I paid 90$ for the shopify expert as well as loosing sales. I a very unhappy about this.
Absolutely Horrible it screwed all my pricing and currency converting is working back words $25 price it becomes $1800 and ruined my store with its coding. I deleted the app but still my pricing all screwed up it is a horrible app
do not download
Hi admin,
Generally, such issues do not happen with the MLV: Auto Currency Switcher app installation unless there is any other currency switcher app or default currency switcher of the theme conflicting with our app.
Our experts can definitely look into this and dig in to resolve any concerns that you have related to MLV: Auto Currency Switcher app.
Customer Success Executives from MLVeda have tried to contact you through emails and phone calls multiple times. Please respond so that we can assist you accordingly.
Feel free to contact us at support@mlveda.com to resolve the issue.
Regards,
Reshma
Customer Success Manager | MLVeda
Can't uninstall. you can do nothing after you install. Without any description and function. Unable to uninstall
Hi Jent,
There are step-wise instructions provided during the app onboarding process. We have checked your store and it has other currency switchers as well that would be conflicting with our app.
I have sent you emails at sales@maxgia.com, reply to them and I would be there to assist you.
Best Regards,
Reshma
Customer Success Manager | MLVeda
switching currencies crached the page. doesn't work properly unfortunately. wouldn't recommend and will look for another solution
I regret the inconvenience. Would you please provide staff access to your theme to shopify@mlveda.com ? Our team will resolve the issue immeidately. Have send you personal email as well.
If you don't want your theme being messed up badly i would 100% avoid this app and developers.
this app completely wrecked my websites coding. The staff would not help at all. I had to pay someone to fix it all. I would not suggest it to anyone!
website crash from app. website crash from app. website crash from app. website crash from app. website crash from app. website crash from app.
Hi, we regret the inconvenience. We are looking into this at the highest priority to see the reason for the crash. We will update you as soon as possible.
its not changing the currency according to user ip address, which is the soul purpose of this stupid app lol
Does'nt work for what we wanted to do : supress VAT for extra-european customers. (even if the support of the app said : "its' okay" ;-))
Sorry for the inconvenience caused. It seems there is some misunderstanding. We are already in touch with you. Please reply to our email.
~MLVeda Customer Relationship Team.
