Omtaler (5 669)
Raffiner
-
Etter vurdering
Easy to setup, works perfect. Great support. Thanks !
STAY AWAY FROM THIS APP!
So I stopped using this App a week ago as there was a much better alternative and tried to cancel but unfortunely I was unable to and I was charged. Moments after being charged I reach out to the developer to get a refund and still no replies.
They keep asking the same question over and over. Stay away from this APp the shit don't work you'll be better offf testing out or trying another App, trust me! You'll thank me later.
Hi Jason,
We apologize for any inconvenience you've experienced.
Regarding the app charges, they align with the Shopify billing cycle. If the app remains in your store after the trial ends, Shopify automatically applies the monthly subscription charge.
Since you didn't utilize the app, we'll arrange a one-month refund for your store. Please allow 5 to 10 business days for processing, and we'll keep you updated via email.
Ensuring a positive customer experience is paramount to us. Rest assured, we'll take necessary measures internally to prevent such occurrences in the future.
Best Regards.
Reshma
Customer Success Manager
MLVeda
APP IS EASY TO USE. BACK END HAS GREAT SERVICE. PROMPT AND RELIABLE TOO WHEN WE ENCOUNTERED ISSUES. THANK YOU VIJAY!
jikkio
Hi,
I’m sorry to hear that your experience hasn’t met your expectations.
We strive to provide the best possible service, and your comments are invaluable for our improvement. If you could share more details about the issues you encountered, we’d love the opportunity to address them and make things right.
Please feel free to reach out directly at support@mlveda.com. We’re here to help!
Best Regards,
Reshma
CSM
MLVeda
Nice app, support also was helpful for me
4 Star as of now, as i am trying the app full version, if it works well, then it deserves a 5 Star. Special Thanks to Harun from Customer care for his support.
Quick and responsive support team, I recommend it!
Great Support Team, Especially Harun was so helpful.
Great Features and Quick Support.
they were very helpful with helping me on setting this up on my shopify store very good service