MLV Auto Currency Switcher , 5,618 則評價
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That's a nice currency auto-converter app !
The Best is the support team, they can not only help you fix the issues you have encountered, but also give you an immediately, wonderful support!
Unfortunately not working for us, keeps reloading the site.. therefor makes the site unusable when activated on our theme..
Hi,
Thank you for taking the time to give feedback. I apologize for the inconvenience caused.
We will quickly check and set up our app as per your store theme. Please install the app by clicking on the below link:
https://apps.shopify.com/auto-currency-switcher
I have sent a collaborator access request to your store. Please accept it.
We are really eager to integrate our app's switcher into your store. 😊
Best Regards,
Sonali Kulkarni.
best support team ever, they just helped me to integrate the App with my store in a matter of seconds.
Fast and really helpfull customer support by Shaba! keep it up with the great work!
Thanks for your wonderful feedback! We were and would be glad to assist you!
wonderful Amol, very helpful and patient, guiding me step by step!! very good service! He help me more than a hours, and still polite and patient to me hahaha
Very neat and responsive. Great app and super helpful support team.
I did not get the set up right at first, but after contacting the help center, Uchit was very helpful. He was patient with my requests and even helped change some settings personally. If not for anything, the customer service is top notch. Thanks Uchit and the team
Great app, very simple and basic settings for a good service. Support is very helpfull too. Highly recommanded
Great support team, very helpful and on point! I've asked them several questions and they've respond instanstly!
Please Install this app if you really want want to mess up your store front. I installed this app and setup everything as they said and when I tested it on my live store my whole theme background got changed from white to black I don't know what type of code they are injecting into my theme. They don't even have live support to check and rectify this issue only option we had was to add them to staff and email them. And the worst part is we got to wait up to 24 hours to get reply. I didn't do that because i don't to want to keep running my ads with the messed up theme and get a huge bounce rate on my landing page. And i can expect the replies of Dev's under this review saying that you have installed the app for 5 mins and uninstalled we didn't had to chance to review your store and correct it. Yeah Blah Blah Blah. "NO ONE WANTS TO RUN A WEBSITE WITH A MESSEDUP THEME CAUSED BY YOUR APP . WE GOT PANICKED AND REMOVED THE APP INSTANTLY. MAYBE TRY ADDING LIVE SUPPORT TO RETAIN THE CLIENTS"
Hi,
We are truly sorry to hear about the issue that you faced.
I understand that it is not possible to wait for 24 hours with the issues in your live store. But, we have live chat support, to help and address our valued customer's queries on the highest priority.
I have sent a collaborator access request to your store. Please accept it so that we can look into the problem that you faced related to the app and do the further root cause analysis.
Bhavik, one of our Customer Success team members, sent a response to your email approximately one hour ago via our support email address.
Each review is genuinely received from our trusted store owners. We would really be happy to have you back with all the issues sorted.
We are committed to resolving this matter to your satisfaction.
Best Regards,
Sonali,
Customers Success Team.