Auto Currency Switcher , 5,483 reviews
These guys are true amateurs, they distroyed my website's code. I really do not recommend installing this app.
Hi Marti,
Your website is working fine and there is no destroyed website code.
We checked your store and things related to our app were working absolutely fine. We did not get any clear explanation from your side about what issue did you face after using our app on your store.
The other reloading issue that you were facing was not because of our app as explained by our customer success agent to you on the chat.
Please check your store again and let us know if there is any issue. We would be really glad to assist you.
Best Regards,
Reshma
Customer Success Manager | MLVeda
Absolutely Horrible it screwed all my pricing and currency converting is working back words $25 price it becomes $1800 and ruined my store with its coding. I deleted the app but still my pricing all screwed up it is a horrible app
do not download
Hi admin,
Generally, such issues do not happen with the MLV: Auto Currency Switcher app installation unless there is any other currency switcher app or default currency switcher of the theme conflicting with our app.
Our experts can definitely look into this and dig in to resolve any concerns that you have related to MLV: Auto Currency Switcher app.
Customer Success Executives from MLVeda have tried to contact you through emails and phone calls multiple times. Please respond so that we can assist you accordingly.
Feel free to contact us at support@mlveda.com to resolve the issue.
Regards,
Reshma
Customer Success Manager | MLVeda
Can't uninstall. you can do nothing after you install. Without any description and function. Unable to uninstall
Hi Jent,
There are step-wise instructions provided during the app onboarding process. We have checked your store and it has other currency switchers as well that would be conflicting with our app.
I have sent you emails at sales@maxgia.com, reply to them and I would be there to assist you.
Best Regards,
Reshma
Customer Success Manager | MLVeda
I use their app for more than a year now, and I ask for a modification on their drop-down menu. A relatively easy modification and they couldn't help me. Very disappointed
worst app not recommended at all make my theme dropped and without any fixing option at app and select option at app and give you another result at theme
Hi Ahmed,
Generally this does not happen until there is any other app that conflicts. However, our developers can check and help in fixing the issue related to our app on your store.
Customer Success Executive Sonali has shared the further steps, reply to that email or contact us at support@mlveda.com and we would be really glad to assist you and resolve your concern.
Best Regards,
Reshma
Customer Success Manager
I downloaded the app and was not pleased with the way it was performing so I decided to delete the app. After deleting the app I was left with pieces of code on my store which is still affecting the currency and I am unable to get in touch with anyone to have this removed. I am extremely frustrated. I should have never downloaded this app!
Hi Evan,
We can definitely help you in removing the left over app code. However, if you wish to use our app for multi currency then we can also help you in resolving the issue that you were facing.
You can contact us at support@mlveda.com for any of your queries.
Also, you can contact us through our live chat available in the app's admin or on https://www.mlveda.com. Someone from our team will definitely get in touch with you to resolve your concerns!
Best Regards,
Reshma
Customer Success Manager
MLVeda
We found that this app didn't work as expected, when we contacted support, and gave them video evidence of the app not working, they told us it was. We're not interested in this type of work.
I have not yet had the opportunity to use the app, so how can I be expected to rate it? I have not yet had the opportunity to use the app, so how can I be expected to rate it?
No lo recomiendo. Después de 6 meses pagando por la aplicacion Y tres veces que les concedi permiso para entrar en mi tienda, resulta que no han sido capaces de fijar la moneda principal de la tienda , pero me han seguido cobrando todos los meses. Solicite la baja , me escriben contestándome que si, que ya me dieron la baja, pero me siguen cobrando por la aplicación estando desactivada , y habiendo borrado ellos su código del sistema de la tienda
Hey Genese,
According to the Shopify Billing Cycle, you were charged. One has to uninstall the app from the store in order to stop the subscription charges. On your request, our team had removed the entire app code from your store safely but as the app was still there you were charged for next month as well.
Since you have uninstalled the app now, we won't be directly able to refund you. Please contact Shopify support for the refund and we will approve the refund!
Contact us at support@mlveda.com for any further assistance. Happy to help! :)
Sincerely,
Reshma
MLVeda Support Team
I uninstalled this app due to shopify's global issue that currency switching is not supported in checkout if you don't have shopify payments. But that's okay. That's not Mlveda's fault. However, after uninstallation, they left pieces of code in my store which affects my store's loading speed. That's not cool guys
Sorry for the inconvenience caused.
Please approve the Collaborator request by MLVeda
Our team will clean up any leftover code asap.
Customer Satisfaction is our motive, we will be happy to assist you.
~Customer Relationship Team, MLVeda