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App seems to function ok when it's working, but it's very unreliable, their servers are down too often causing the functionality not to work during the down time.
Also it will take a noticeable amount of time to work after page loads, so it increases the load time of your website and slows it down, it's free but I wouldn't install it if they paid me.
Sorry you feel this way.
We serve over 2,000 merchants and had 1h downtime in our first month in the air.
As you're an entrepreneur yourself - you know that sometimes, things just don't go as expected.
The incident was unexpected since the server company we use had a downtime due to severe overload.
We learned from that incident and starting next week we are moving to a new CDN service to provide faster loading times and better infrastructure overall.
This upgrade would apply to all of our apps - currently powering over 15,000 online businesses worldwide.
As for loading times - the app is loaded after the entire site is loaded.
It has no impact at all on your site overall loading speed.
It works this way because we are codeless.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall. We rather stay risk free and avoid leaving messy themes behind.
As a company - we go above and beyond for our clients, providing a premium service (and features) for a free app.
I think over 90 five star reviews would testify to that.
Would be happy to serve you again in the future.
Godspeed and stay safe.
Itai was very patient and helped sort all my issues. Great customer service experience
Great app! I was installing a lot of crap before I find this one which actually does what it expected. Support is super attentive and professional.
I think it's a very well made app. I wish the price was a bit cheaper but it was good for what it did. There are cheaper alternatives that do a similar job, but still a good app.
Thank you for the review and we appreciate your feedback about pricing.
Awesome App, Recommend it ! Client support is awesome. Jonathan helped me really fast. Its really inspiring !
I love this app! Very easy to use and very simple to setup even a 10 year can do it!. Highly recommend this app!!!
easy & straightforward to install. My Store is going live in a couple of hrs and see how the app performs.
Love the currency conversion! Helps a lot in converting customers, thanks! Will try different apps for you guys!
Had agreat experience with this app. Easy to use, reasonably priced. Customers love it! The company also has a bunch of other apps that are all well made and helpful.
Edit: Well it use to be free...I had to reinstall it since I changed my theme...went to reinstall and it is not free any more so I need to take stars away since I have to go find a new one. I don't mind paying a small fee a month but overall $8.99 per month is NOT worth it. awesome app! easy set up and customer service is awesome! Plus it is the best free one! Even better than some of the paid ones so GREAT Job!
I've been using this app for different stores over the years and it's always worked perfectly. Plus the support is excellent, they always solve my issues quickly and effectively. 5/5
I was impressed by the 5 star reviews and thought this app will work like charm. But it's not. I was trying to talk with them, but it was the worst costumer experience I ever had.
As our team mentioned, you're using a 3rd party app that fails to support our currency formatting. The other app causes pricing and currency inconsistencies.
All auto-conversion currency apps rely on custom currency formatting in order to work properly.
As we don't have access to your other app code, it's technically impossible to solve it from our end only.
There are two possible solutions in this case:
(1) Integrate the external app with Currency Bear formatting
We integrate with other apps all the time. It's a standard process.
To integrate Currency Bear with external apps, the first steps would be:
- adding support for our currency formatting (${{amount}} USD) across all elements that have a price indication.
- using our Window module to convert prices by calling conversionBearAutoCurrencyConverter.convert(price)
for example:
conversionBearAutoCurrencyConverter.convert(20);
returns: --> {amount: "16.80", shop_currency: "USD", currency: "EUR", default_format: "{{amount_with_comma_separator}}€"}
We are always happy to help other teams with an integration. Just send us an email directly lynda@conversionbear.com or support@conversionbear.com.
(2) Using another currency app that does not change the currency formatting.
The only app that does this is Shopify's GeoLocation app:
https://apps.shopify.com/geolocation
Although it will not auto-convert your prices depending on customers location (which we do).
A final important note:
We always treat our customers with the utmost respect.
I think that 580 five star reviews will testify to that.
If you change your mind and want to try the app again - we will be happy to guide your external app team on how to integrate with Currency Bear.
Warm regards,
Jonathan.
CEO @ Conversion Bear
I enjoyed how easy and simple it was to set up, as the overall look and feel is great! I look forward to seeing this in action.
Wonderful, clean app that does exactly what it says. Super easy to install and use. Support team helped me a lot with CSS customization. Highly recommend!
Great app so far. Get the job done. I have been using it for 7 month. Performed nice, I love it. I recommend
Customer support is very efficient, within minutes I managed to perfectly integrate Auto Multi Currency Converter e Bundles Bear.
Very simple to install, and it works right away. The trust of local people is immediately visible. AMCC is my madatory asset for foreign markets
Overall a great app and support, however, the loading times are not good. The app loads after the whole website have finished loading so the website will display a foreign currency for 2-5 seconds and only then change it. This is no good and the devs should offer to increase the apps start up time by giving code to manually add into the snippet.
Hi there,
thanks for sharing your concern.
That is correct - we do not inject any theme code.
The app is loaded after the entire site is loaded.
It has no impact on your site overall loading speed.
It works this way because we are codeless.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall.
As we power over 15,000 we faced tons of issues with other currency apps leaving a trail of unused code that hurt stores loading times and functions. We decided to go down a safer path.
We rather stay risk free and avoid leaving messy themes behind.
A couple of side notes:
* The app's total weight is less than 60kb.
It takes less than a fraction of a second to load.
* We clearly state our app does not inject any theme code inside our app listing. In fact, none of our apps do.
Warm regards,
Lynda.
I love how this app blends well with my website layout. Really easy to customize and really great customer service! Highly recommend!!
This app is just amazing! Working perfectly on our store and the customer service was there each time we needed something, they even help us to customize the style of the app as we wanted in a very short time.
Awesome support by the team on a Sunday! The app definitely improves the conversion rate when selling globally!
10/10 for the support team of this app, i didnt expect a fast response and they did a great job!!!!!!!
This app has been easy to setup and seamlessly integrated into my store, using the Narrative Theme. Highly recommended if you are selling to customers across multiple currencies.
Amazing currency converter app! with excellent customer support. The app works perfectly with my store and is very user friendly.
Combined with Bundle Bear, this app is perfect!
Looks good and support service is so fast I did not even have time to finish my coffee beforre they answered
Great app and great customer service. It is easy to set-up and manage and all very self explanatory.
I really appreciate to use this app. I recommend Auto Multi Currency Converter. Very good support, reactive and helpful.
Great app, really love how you can choose how it looks on your website and it also has a disclaimer at checkout so customers know its not the exact price they will pay, best of all its FREE!! Thank you so much.
Thank you very much to all membership, especially on Itai for quick personal services.He set up my Auto Multi Currency Converter.
It was super easy to set up and is do far the best currency converter app I've used. I really like the functionality of allowing you to choose where you want to place the app's icon to switch between currencies.
I used this app to add a currency option for a theme that didn´t have one. Easy to set up and works with no problems.
easy and good software. easy setup .I am very happy about that.easy and good software. easy setup .I am very happy about that.
I install this app to support the currency conversion function, it is easy to set up and install, and works perfectly in my store. Really thanks to the developing team.
Just got this app. The app wasn't displaying like I wanted it to right away with some internal issues with the theme not complying with the app. Jonathan helped me right away and was very professional. He definitely went above and beyond to fix my internal issues and help remove code that was causing errors. Great app and great customer service/technical service
Great app, clean, good aesthetic, easy to use, clear instructions, plenty of options, no bugs, no complaints so far.
Best currency converter app by far! Amazing. Really nice to be able to round up the currency conversions so they don't look funny.
The application is quick and easy. It is really very easy to configure. I highly recommend it to you.
very easy to set up and it indeed work, really good APP. I've used two APPs of this company, all easy to set up, and work good. 10000000% recomend. And all APPs are free, thx very much. I would like to rate 10 star.
I found it really easy to set up, it looks good on mobile and desktop, it isn't too invasive plus its free. Hands down best currency converter on the shopify app store.
very simple and easy to use app, it works perfectly with amazing features. The best part of it is free to use, I highly recommend it.
I like this app so much. My theme dont have a currency converter and it solved my problem. great app and great support :-)
The first time I tried to integrate it on my Shopify store, I had difficulties due to a system glitch. After a few moments, and my contact with their superb support team, everything went smoothly and I am really happy with the app ever since. It is extremely useful for the visitors/clients, as they have the means to view the price they have to pay for a product in their currency right on a page corner instead of opening a new tab on the browser to search for an online converter. Thanks, Polar Bear!
I have tried 4 other apps for currency conversion and they either dont work, too expensive (some more expensive than shopify plan?) or it does not work on mobile view. My friends this app is free and it is the best. It is customizable and works. Please download and be very nice and check out their other apps that help you make more sale.
Thanks to all theam, thanks a lot again it helps me a lot + it's completely free, i wish to all the team good vibes
Great app, incredible technical support & easy to integrate. Highly recommend, especially the fact that support is efficient and great in problem-solving makes this app even more trustworthy.
Hassle free installation! Best plug i've ever used so far. I really recommend. That's an excellent one
Very clear instructions. Easy to install, looks good on website & 'does what it says on the can' Thank you
i used this app and it is work perfectly thank you very much, really helpfull i really need it for sell in arabic country
I used this app to make change the currency by location automatically. I really like how I can add or remove currencies at will. I don't have any complaints so far.
I used this app to help my clients from different countries see prices in their local currencies and it's doing great. I highly recommend it.
Worked perfectly! Really easy to set up and free! I had tried apps before and couldn't pin it to the top or bottom. This app solves that problem for me!