Omtaler (601)
Raffiner
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Etter vurdering
Incredible! In just a few super easy and guided steps, it's already working. I needed help customizing the selector's style and instantly got all the help needed with their chat support.
I can't believe this app is free!! Amazing app!!! Thank you so much! I'll be using it from now on!
I had difficulty figuring out how to install this app but the support was wonderful and configured it rapidly for me.
This app is too much slow when you reload the page , i already informed the app management name of lynda but she did not response, i really disappointed , even i would to inform about this issue to shopify.
Dear Abu Bakkar,
The app is loaded after the entire site is loaded.
It has no impact at all on your site overall loading speed.
It works this way because we are do not change or add code to your theme.
☝️ We do not inject any code to your theme files to avoid leaving dead code in case you uninstall.
We rather stay risk free and avoid leaving messy themes behind.
As per the lack of response claim - I'm surprised you feel this way.
You granted us with staff access and we even set up the app for you.
We exchanged 26 emails answering every question you had.
Was it our refusal to change your store's payment platform that got you upset?
I apologise, but we can not change merchants payment platform settings.
That's a task that is too risky and private for us to do on your behalf.
Our team goes above and beyond for every business owner, as we are business owners ourselves.
I think over 200 five star reviews would testify to that.
Let me know if there's anything else we can do for you.
Our team is at your service.
Best regards,
Jonathan.
Co-Founder @ Conversion Bear
Great app, very helpful staff. Better than competitor app where the staff was not so helpful, totally recommended.
App seems to function ok when it's working, but it's very unreliable, their servers are down too often causing the functionality not to work during the down time.
Also it will take a noticeable amount of time to work after page loads, so it increases the load time of your website and slows it down, it's free but I wouldn't install it if they paid me.
Sorry you feel this way.
We serve over 2,000 merchants and had 1h downtime in our first month in the air.
As you're an entrepreneur yourself - you know that sometimes, things just don't go as expected.
The incident was unexpected since the server company we use had a downtime due to severe overload.
We learned from that incident and starting next week we are moving to a new CDN service to provide faster loading times and better infrastructure overall.
This upgrade would apply to all of our apps - currently powering over 15,000 online businesses worldwide.
As for loading times - the app is loaded after the entire site is loaded.
It has no impact at all on your site overall loading speed.
It works this way because we are codeless.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall. We rather stay risk free and avoid leaving messy themes behind.
As a company - we go above and beyond for our clients, providing a premium service (and features) for a free app.
I think over 90 five star reviews would testify to that.
Would be happy to serve you again in the future.
Godspeed and stay safe.
easy quality design ... no nonsense. You get exactly whats advertised. Instructions were great. Highly recommended. Thank you for making this easier for us.
Thank you very much for the great review 👍Lynda.
Too bad I have no time to update the theme I've been using now. But the customer service is so far the best for me! Quick reply and quick to help me solve the problem! Thank you so much Lynda!
thanks for the amazing review 🤝 Always at your service. Lynda.
I tried to set up the app, followed their guide video and written and the button to enable the app never worked. I tried to reach out to support but only got the same guide sent back to me again. Not a great experience to have spent this time playing around with my currencies and trying to make this setup work. I highly recommend that this app work on a easier setup or better guide... I was happy cause it was free but it doesn't work for me.
I'm sorry you feel this way.
Like all other currency apps - we rely on the currency formatting of your store to make the app work.
It's a manual process impossible to automate.
It usually takes about 60 seconds to change the formatting and complete the installation.
For that reason - we offer a DIY video guide and live chat support.
We also offer a completely FREE concierge setup.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
So far, we helped over 200 store owners install and use the app.
I think over 140 five star reviews and 3000 online businesses that currently use the app will testify to that.
We will be happy to set up the app for you right away.
As you're an entrepreneur yourself, I hope this resonates.
Jonathan,
Co-Founder @ Conversion Bear
Great currency converter! It works very fast and is easy to set up in the user interface. Thank you so much!