JD Auto Schedule
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Price increase doesn't work! i trusted it and lost Money on it. Please solve this issue. Thanks Miguel
Hi Miguel,
As I understand it from your support ticket, this looks to be a mix up in understanding of whether 00:00 translates to 12am or 12pm.
Could you please respond to the support ticket so we can get this sorted for you?
Many thanks,
Jamie
This is the worst app I've ever installed. Completely messed up my store. Put my entire store on sale. No way to edit or revert back. Had to contact Shopify support and waste time fixing it. ABSOLUTELY HORRIBLE.
Hello and thank you for your review
I'm sorry to learn that you had a problem with our app and I would like to clarify what happened.
Firstly, to be clear, our app does not randomly put entire stores on sale and it does have an option to revert back changes.
After reviewing the logs, it seems that you specifically set a schedule to apply a 20% discount to all the products in your store and then while the discount was running, you uninstalled the app leaving you with no way to revert the changes.
We have contacted you twice now in an attempt to understand better what has happened and to put things right for you. However, we have not had a reply. I would really appreciate it if you did so that we can help.
Thank you,
Jamie