JD Auto Schedule , 23 条评论
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It's a good app and does what I need it to do. However when trying to add tags to launch specific products on our shop, the scheduler will not work if I am also trying to edit those products at the same time as the scheduled add time. Basically when the scheduler is supposed to be doing anything I can't be in that product with unsaved changes.
UPDATE: Customer service is great, they addressed this issue quickly. Seem like the app does work to add tags while editing, but it takes some time to process the information so the tags don't update until about 20-30 seconds after the set time (depending on the amount of products being edited).
Hello there,
Thanks for the review and I'm really glad our app does what you need it to do!
We've done a lot of testing around this and believe what has happened is just how Shopify works as standard and unfortunately there's not much our app or any other app can do about it. It's most likely that the scheduler was successful but because you might have clicked save to come out of Shopify's editor after it had run, the changes the scheduler made were overwritten.
As you will know, we've tried contact you to try to get to the bottom of this and see if there's a way we can make this better for you and other merchants but we've not had a response from you for a few days now. Could you get back in touch at your earliest convenience so we can be sure what's happened please?
Thank you!
Jamie
Price increase doesn't work! i trusted it and lost Money on it. Please solve this issue. Thanks Miguel
Hi Miguel,
As I understand it from your support ticket, this looks to be a mix up in understanding of whether 00:00 translates to 12am or 12pm.
Could you please respond to the support ticket so we can get this sorted for you?
Many thanks,
Jamie
Finally found an app which can schedules items repeatedly based on time/date. Still alot of rooms for improvements such as multi-selections of items to ease stores with alot of products.
Also, can you shift your 'HELP' button to the left of the screen or someway else, its blocking the 'Save' button.
Thank you so much for your review :-)
Yes there is much room for improvement and we're working hard to bring improvements and new features every day. Importantly we're listening to our users to help determine what features we bring first so thank you so much for your feedback.
Regarding the help button... we're working on a way to stop this from covering buttons on certain screen sizes. Thank you for bringing this to my attention.