JD Auto Schedule , 23 条评论

整体评分
4.2
每个评分等级的数量
  • 57% 的评分是 5 星
    13
  • 17% 的评分是 4 星
    4
  • 9% 的评分是 3 星
    2
  • 9% 的评分是 2 星
    2
  • 9% 的评分是 1 星
    2
2020年7月24日

Hey the app is no longer working at all. Can you please fix? It has stopped turning products on and off completely.

Phone Daddy
美国
大约1年 人在使用应用
JD Ecommerce已回复 2020年7月24日

Hello there,

I'm very sorry you experienced an issue with our app. Unfortunately we did have a brief issue overnight which was quickly resolved as soon as we became aware.

I did send you an email at about 12 noon (UK time) explaining this with an apology which was before you left this review. Can I kindly ask you to check that you have received it?

All the best,
Jamie

2022年1月10日

Nice repeat fonctionnality but for me this app works every other time.
Support very long to answer.
I go with another app and it works greats

Nouvelle Mesure Lab
法国
2个月 人在使用应用
JD Ecommerce已回复 2022年1月17日

I'm so sorry to hear that you have experienced these issues. I would like to get in touch with you regarding the issue of the app working every other time so we can get to the bottom of why this might have happened.

Regarding "support very long to answer" - as was explained to you at the time, unfortunately a couple of your emails ended up in the spam folder. After we identified this, we responded to you very quickly (within minutes) but we did not receive a reply to our last email offering support.

We have since completely removed the spam filter.

I hope to speak to you soon,

Jamie - Founder and owner at JD Ecommerce

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