AutoCart: Gift With Purchase

AutoCart: Gift With Purchase

리뷰 (17)

전체 평점
4.4
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 12%가 별 1개입니다
2026년 4월 2일

We never used the app but found out they had been billing us for nearly a year. We downloaded it for the free trial a while ago but it didn't fit with our needs to we never upgraded to a paid plan. As we were cleaning up apps, we learned that they auto-enrolled us even though we never used it at all (even for the trial). When I asked to be refunded, they refused. Why would you keep money from a store who never used your app at all? It's unethical and disappointing that this is how they operate. We now know we won't be using Nextools for anything going forward as we prefer to work with honest and ethical companies.

Pepper + Vetiver
미국
앱 사용 기간 10개월
답글 Nextools개 2026년 4월 2일

Hi, I'm very sad you decide to leave a bad review after all our conversations where we offered you a discount on other apps or to find an agreement. If you decide to rethink about it we are here as always.
Just to clarify that we did not "auto-enroll", but a plan has been activated accepting a 7 days free trial, after that period that app should have been removed otherwise the plan will start.

2026년 4월 1일

Incredible support, great thinking and technical knowledge above and beyond. We had an ongoing issue that we had hit a wall with around our gifts with purchase behaviour in our cart and checkout execution. Autocart solved the issue. Can't recommend these guys highly enough!

Recreation Beauty
오스트레일리아
앱 사용 기간 1일
답글 Nextools개 2026년 4월 2일

Thank you very much for your review, we really appreciate your support 😊

2026년 2월 25일

Prettige klantenservice. We werden snel en goed geholpen.

Verfsale.com
네덜란드
앱 사용 기간 19일
답글 Nextools개 2026년 2월 26일

Hartelijk bedankt voor je recensie, we stellen je steun enorm op prijs 😊

2025년 12월 23일

Support, specifically Yuvraj, was incredibly helpful in getting the app working to meet our needs.

They worked with me extensively to test different configurations to get the rules working to meet my needs, and added suggested features for consideration.

Aevi Boutique
캐나다
앱 사용 기간 7일
답글 Nextools개 2025년 12월 24일

Thank you very much for the support 😊 And your kind words, and please tell us if there is anything else we can do to get 5 stars.

2026년 3월 6일

Super app, permet de créer des réductions avec des cadeaux offerts etc. Le service client est au top, très réactif, à l'écoute et efficace. Je recommande !

Puissante
프랑스
앱 사용 기간 3일
답글 Nextools개 2026년 3월 6일

Merci beaucoup pour votre avis, nous apprécions vraiment votre soutien 😊

2025년 12월 16일

Fabio helped me tremendously a lot to create a functionality we wanted. Customer service was very good. Team knows what they are doing!

Poker Merchant
네덜란드
앱 사용 기간 4일
답글 Nextools개 2025년 12월 16일

Thank you very much for the support 😊

2025년 10월 2일

The customer service is excellent. We had a glitch on Shopify end and the tech support with AutoCart app worked with me and communicated with me all the through until it was fixed. And the function is now working great for our store, thank you!

Averr Aglow
미국
앱 사용 기간 대략 20시간
답글 Nextools개 2025년 10월 3일

Thank you very much for this amazing review 😊

2025년 11월 22일에 편집됨

customer service was speedy and helpful!

Vissla AU
오스트레일리아
앱 사용 기간 14일
답글 Nextools개 2025년 11월 20일

Thank you very much for the support 😊

2024년 10월 28일

A simple yet very effective free gift app that works seamlessly! We tested many of the popular free gift apps, but they all fell short - they don't work practically when combining with other discounts, plus they aren't able to both add and remove in the checkout dynamically based on the free gift threshold.

Andrea provided outstanding support and is even implementing our suggested improvements to make the app even better.

WildMint Cosmetics
영국
앱 사용 기간 11일
답글 Nextools개 2024년 10월 30일

Thank you very much for your positive review 😊

2025년 2월 5일

Great app and great support - we had an issue with an other app causing the popup to be off center.

They managed to resolve very quickly, highly recommended

Serious Lights
영국
앱 사용 기간 4개월
답글 Nextools개 2025년 2월 6일

Thank you very much for your positive review 😊