Autochat ‑ Proactive Live Chat
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 4.0 (3)
- Developer
- Autochat SaaS, Inc.
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Autochat helps online stores sell more by proactively engaging and supporting customers
Autochat helps online stores sell more by proactively engaging and supporting customers throughout their purchase journey. This is achieved via several modern features that Autochat offers like - Proactive Messaging - Use Contextual Rules based on various data points like user history, campaign, session activity, etc. to automatically trigger real time messages. Live Shopper Insights - See all live shopping sessions on your online store with business insights like cart, order history, etc.
- Contextual & Automated Messaging features let you engage customers.
- More effective and efficient support. Customer information available during chat
- See real-time timeline of customer activity with chat. Be aware of the context.
Languages
English
Works with
Checkout, Dialogflow, Amazon Lex, Facebook Messenger, Whatsapp, Line, TelegramCategories
Pricing
Free
Free to install
First 5000 user sessions per month are free. $1 per additional 1000 user sessions.
All charges are billed in USD.
Reviews (3)
Autochat is so much more than just a live chat. It packages so many powerful features like being able to see who is on my store "right now", what they are doing, what their history is on my store, what's in their cart and so much more. This single feature itself has helped me convert so many customers which I am sure I would have lost otherwise. Before I started using Autochat, I had no idea when customers used to come to my store and just leave. I had analytics installed but how would that help if the customer has already left!
Plus, there are so many other features which I didn't even try but I am sure will be useful to many - being able to connect external messaging channels like Facebook Messenger. I plan to set up a Chatbot too with their help.
My advise to everybody would be to invest their time into this one app rather than using 5 different apps and struggle to make them all work together, keep up with the changes and so on. As it's a new app, it can use a bit of polishing. But it gets better every week and I am sure in next few weeks, it will be perfect.
The app is free right now but I can see so much value already, I will be more than happy to pay once they start charging for it.
The concept of this app is very promising. I am very much looking forward to the installation again once some updates are made. I'm giving it 5 stars because the customer service is impeccable.
The options are amazing until it comes to connecting your chat program to a platform. At this point it was very difficult. Decided to leave.
Support
App support provided by Autochat ‑ Proactive Live Chat.
Resources
Developer
Launched
April 28, 2020