Anmeldelser (8.131)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
26. januar 2024

I rarely write reviews, but my experience with AutoDS has been so frustrating that I feel compelled to warn others. After signing up for their service, I was shocked to find multiple charges on my credit card, far exceeding what I had agreed to pay. This was just the beginning of my nightmare.

When I tried to log in to my account to address this issue, I discovered, to my dismay, that I couldn't access my account at all. There was no explanation, no error message - just a blank screen that left me completely locked out. This was more than just an inconvenience; it was a complete blockade to resolving my billing issues.

But the real icing on the cake? Their customer service, or should I say, the lack thereof. I reached out multiple times through every channel I could find - email, phone, even their social media platforms. No response. It's as if they've simply vanished, leaving me with unauthorized charges and no way to contest them.

It's appalling to see a company operate with such disregard for its customers. The lack of transparency and accountability is shocking. I strongly advise anyone considering AutoDS to think twice. There are plenty of other services out there that respect and value their customers. Unfortunately, AutoDS is not one of them.

Rating: ⭐ (1/5 Stars) - And that's being generous.

DreamRail Puzzles
USA
2 måneder bruger appen
AutoDS Dropshipping Tools svarede 29. januar 2024

Hi "DreamRail Puzzles",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your response to help you!
AutoDS Team

7. februar 2024

Terrribe service,
most products are not even dropshipping products and they cost too much , and the processing times are insanely high.
Aside from that that I was charged $368 even I CANCELED my subscription and when I got my refund I only got $313 and I was told that there are Shopify Fees, so I contacted Shopify to confirm but to my surprise that there was not even a record of the transaction through Shopify so they just made that up. Avoid them at all costs. And also the support is no very responsive and it will take days to get answer on a question that needs immediate answer.

ArcusFit
USA
22 dage bruger appen
AutoDS Dropshipping Tools svarede 9. februar 2024

Hi "ArcusFit",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution to your concern.
Waiting for your reply!
AutoDS Team

25. april 2024

My money was debited even though I deleted the app a few weeks ago.

Ishtar Harmony
Storbritannien
2 dage bruger appen
AutoDS Dropshipping Tools svarede 29. april 2024

Hi "Ishtar Harmony"!
Thank you for sharing your feedback with us.
are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

12. februar 2024

I saw their marketing email, and while $39 a month might seem manageable if it helps solve my problems, it's turning into a nightmare. Their software requires a subscription to access, so when I saw the email offering a 30-day trial for $0.99, I clicked. However, after subscribing, I found that the 30 days had magically turned into 14. I won't elaborate further, but I implore your company not to send misleading marketing information.

Furthermore, upon exploring the features, I discovered that an additional $6 is required to unlock basic functionalities. This came as a surprise, as these should be included by default. When I tried to cancel my subscription, I was unable to find a cancel button on the subscription page. I then sent an email inquiry but have received no response as of today.

outdoorgearshop
Kina
3 dage bruger appen
AutoDS Dropshipping Tools svarede 14. februar 2024

Hi "outdoorgearshop",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team

9. juni 2024

Charged me over 300 dollars in usage fees

My Store
USA
30 dage bruger appen
AutoDS Dropshipping Tools svarede 11. juni 2024

Hi "My Store"!
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

8. februar 2024

Terrible and horrible customer service. Two unauthorized automatic charges were processed after I deactivated my account. Upon realizing this, I immediately contacted Shopify for assistance. They redirected me to Autods since I couldn't access my account. Autods informed me of a '24-hour' contact policy after a charge, a detail not mentioned anywhere on policies. I strongly discourage using this service due to these issues.

Simple Smarter
New Zealand
Cirka en måned bruger appen
AutoDS Dropshipping Tools svarede 12. februar 2024

Hi "Simple Smarter",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now we have already offered a solution and hopefully we will make it right for you!
Waiting for your reply!
AutoDS Team

22. februar 2024

The most BUGGY ui ever. No customer support at all.
Its 2024 and they don't even have a live chat.

But mainly I'm uninstalling this app cuz the UI and shopify integration is just so next level buggy and not smooth and it LEGIT drove me crazy.

Nothing in ecom frustrated me so much actually that i went ahead and wrote a review LOL

Lyftora
Tyskland
10 dage bruger appen
AutoDS Dropshipping Tools svarede 26. februar 2024

Hi "Lyftora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with all your concerns!
AutoDS Team

12. februar 2024

Long wait time to get support and charged eve if I wanted to deactivate the account!! If someone from this app sees this, I want to speak with you for a refund!

FreshVista
Rumænien
Cirka en måned bruger appen
AutoDS Dropshipping Tools svarede 14. februar 2024

Hi "FreshVista",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already addressed your concern.
Looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team

6. juni 2024

Muy mala gestión me cobraron la suscripción anual en vez de mensual,jamas configure para pagar anualmente.

ConvertBag
Uruguay
11 dage bruger appen
AutoDS Dropshipping Tools svarede 9. juni 2024

Hi "ConvertBag",
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

17. januar 2024

I DO NOT RECOMMEND AutoDs. I signed up for the service after seeing so many great reviews , these people are not there to help you, they are helping themselves. A large sum of money was taken from my account without my consent and without notifying me. No email was sent, nothing! If you are interested in drop shipping DO NOT use AutoDs.

SwiftStockHub
Saint Lucia
Cirka 2 måneder bruger appen
AutoDS Dropshipping Tools svarede 19. januar 2024

Hi "SwiftStockHub",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you to make things right for you.
Looking forward to your response!
AutoDS Team