Anmeldelser (11.752)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
9. august 2024

Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you not our department.
Absolutely not a care on their part and the nice talk and smiley faces were gone.

TOP G MATRIX
Australien
Cirka 2 måneder bruger appen
AutoDS Dropshipping Tools svarede 11. august 2024

Hi "TOP G MATRIX"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

2. december 2024

CACA

MEJORECO
Spanien
3 måneder bruger appen
AutoDS Dropshipping Tools svarede 4. december 2024

Hi "MEJORECO",

We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.

As of now, we have already tried to contact you via email, could you please check that you have received it?
We eagerly await your response.
AutoDS Team

6. september 2024

Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.

ProSalesDirect
USA
12 dage bruger appen
AutoDS Dropshipping Tools svarede 8. september 2024

Hi "ProSalesDirect",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

29. juli 2024

WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly conditions...

Aurora Life
Sverige
Cirka en måned bruger appen
AutoDS Dropshipping Tools svarede 30. juli 2024

Hi "Aurora Life",
We appreciate you sharing your feedback with us.
We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

23. juni 2024

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them.
They need to be kicked from Shopify, they don't even deserve one star.

zenzone
Israel
Cirka en måned bruger appen
AutoDS Dropshipping Tools svarede 25. juni 2024

Hi "zenzone"!

Thank you for sharing your experience, and we’re sorry for any confusion that occurred. We’ve already contacted you directly and resolved the issue by processing your refund as requested. We strive to ensure every user receives the support they need, and we're happy to have addressed your concern.

Please know that we are always here to assist and clarify any doubts. If you ever decide to return, feel free to reach out, and we’ll be happy to help.

Best regards,
The AutoDS Team

1. maj 2024

Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst customer service ever!! I want to stop my service but that also means I will lose all the products and the work I already did on my page. They know that and that's why they keep the terrible customer service.

ModBuy
USA
Cirka 2 måneder bruger appen
AutoDS Dropshipping Tools svarede 3. maj 2024

Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply at dorina@autods.com
AutoDS Team

20. marts 2024

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

ABFASTER
USA
Cirka en måned bruger appen
AutoDS Dropshipping Tools svarede 22. marts 2024

Hi "ABFASTER",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

24. juli 2024

Misleading application, I was charged incorrectly in my store and I simply can't get service. My store has never sold for exactly 30 days. I installed the app to find out and because it said the trial was free, I no longer used the platform and they sent me a bill for $248.00, and I can't get service. Be careful, if you have a problem, it is very difficult to solve. in addition to the very expensive cost.

Precinho Carioca
Brasilien
23 dage bruger appen
AutoDS Dropshipping Tools svarede 26. juli 2024

Hi "Precinho Carioca"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

14. august 2024

If I can give -5 stars, I would do.
I don't recommend this app. Not even to my cat.
This app is as annoying as not wearing shoes in 40degree hot weather

Molyfy
Canada
3 måneder bruger appen
AutoDS Dropshipping Tools svarede 16. august 2024

Hi "Molyfy"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

14. november 2024

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

My Store
Canada
AutoDS Dropshipping Tools svarede 16. november 2024

Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team