Anmeldelser (8.159)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
20. oktober 2023

I had such a bad experience with AutoDs.
The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier.
I contacted them, and they fixed it, but it happened again every time I added a new product to the platform.
They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription.
Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again.
They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund.
They have good potential. However, I lost time and money when there were many other efficient apps out there.
To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

plants&people
Australien
27 dage bruger appen
AutoDS Dropshipping Tools svarede 22. oktober 2023

Hi "plants&people",
Thank you for taking the time to write this feedback to us
We are sorry to hear you were not satisfied with our service.
Please contact us at dorina@autods.com.
We would be glad to make it right for you and help you with your onboarding.
Waiting for your reply!
AutoDS Team

14. april 2024

esto es una mierda m estan cobrando una locura sin nisiquiera usarlo

GentelShop
Spanien
17 dage bruger appen
AutoDS Dropshipping Tools svarede 16. april 2024

Hi "GentelShop",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please check your emails from dorina@autods.com?
Looking forward to hearing back from you!
AutoDS Team

1. december 2023

Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.

ELVI
USA
11 dage bruger appen
AutoDS Dropshipping Tools svarede 2. december 2023

Hi "ELVI",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We'll be happy if you can contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team

13. december 2023

Horrid automatically charged me over $300 on an inactive store when I only agreed for a free trial and to pay monthly but it automatically payed for an annual subscription.

My Store
Canada
16 dage bruger appen
AutoDS Dropshipping Tools svarede 14. december 2023

Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
Please contact us at dorina@autods.com and we would be happy to address your concern!
Waiting for your message!
AutoDS Team

27. januar 2024

I downloaded this app based on YouTube recommendations and the enticing advertisement. However, the experience was disappointing. The app requires a $50 monthly subscription, and the advertised features actually entail additional purchases, which were not disclosed. I strongly dislike misleading advertisements and the sense of being deceived. Hence, I'm giving this app a one-star review. I've unsubscribed from the associated YouTube channel and disliked videos discussing this app.

luxuryblueprints
USA
28 minutter bruger appen
AutoDS Dropshipping Tools svarede 29. januar 2024

Hi "luxuryblueprints",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We have already contacted you in order to resolve any misunderstanding and we are looking forward to your reply.
AutoDS Team

Redigeret 28. december 2023

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.

Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).

It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. 

Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.

I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

Vlixen
USA
En dag bruger appen
AutoDS Dropshipping Tools svarede 2. december 2023

Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

Redigeret 8. september 2023

Edit my review from 5 star to 1 star

This is the worst tool for dropshipping. They market themselves as a tool that speeds up order processing, but in reality, it only extends the processing time. Orders are processed in 7-9 days instead of the promised 24-48 hours, thereby increasing your customers' dissatisfaction. I do not recommend anyone to use it. I switched to another application and am very satisfied because orders are now processed within 1-2 hours. They do not refund orders that customers canceled due to the long wait, and in the end, they place new orders the next day, causing you to incur losses.

plutosgold
USA
Cirka 2 måneder bruger appen
AutoDS Dropshipping Tools svarede 28. august 2023

Hi "plutosgold"!
We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue.
Please contact us at dorina@autods.com
We will be glad to help you with your concern!
AutoDS Team

30. november 2023

App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos

My Store
USA
3 måneder bruger appen
AutoDS Dropshipping Tools svarede 2. december 2023

Hi "My Store",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team

7. august 2023

We tried AutoDS for a few weeks and were very disappointed. The app doesn't work. The product prices in the shop have changed at times, e.g. B. from $400 to $8000!! We couldn't be told why it happened. Can't imagine when that happens in a shop that contains thousands of items. Some of the variants were not imported. Some variants did not import variant images. Products were showing as "sold out" in the shop even though they were plentiful on the source side (Walmart, Wayfair, and Amazon). Customer service was always friendly and helpful but was only able to fix the errors at times. After a while, the same errors appeared again. The app seems to have been on the market for a long time but has as many bugs as if it was launched just yesterday. It is also very questionable whether the images that are imported using this app are not copyrighted. I asked for a refund and got a standard letter why a refund is not possible despite all the problems I had. I can only advise anyone who really wants to build a serious business to look around for an alternative, as this app is a real troublemaker.

Good Vibes Furniture
USA
24 dage bruger appen
AutoDS Dropshipping Tools svarede 15. august 2023

Hi "Good Vibes Furniture",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

20. marts 2024

É colocado na frente 26,90 dolars e depois cobram 258 dollars no plano mais basico

Charme Vidaa
Brasilien
11 dage bruger appen
AutoDS Dropshipping Tools svarede 22. marts 2024

Hi "Charme Vidaa",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
We take concerns like this seriously and would like to address it promptly.
Please reach out directly at dorina@autods.com so we can investigate this issue further and assist you with your refund.
Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
AutoDS Team