Rezensionen (8.121)
Anpassen
-
Nach Bewertung
I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.
Hi "WoodArtSupply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
Waiting for your message!
AutoDS Team
i didn't even use still charged me 300$. not good
Hi "Eleganttt",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you to make it right for you.
Looking forward to your reply!
AutoDS Team
I do not recommend AutoDS app. I have received so many emails from them since signing up with them before the holidays of products being out of stock and there is nothing auto about it. Everything had to be done manually. Now that I sent an email that I want to cancel my subscription and would like reimbursement., I have not gotten any response back. I have not made any money through this app as they did not fulfill my orders and the products were out of stock. They sent me a email this morning saying I could not cancel an order that they got in late and I received an email from Amazon saying it was canceled because it is too late. Amazon canceled any order that they put through because they were all late :( So many glitches and bugs in the system. I even received an email from someone saying they are new, wth I’m so disappointed with my experience and just want it cancelled and my refund.
Hi "Lioness Love",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we tried to contact you and we are waiting for your reply!
We'll be happy if you can also contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
AutoDS Team
Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.
Hi "APE'S HUT",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
Crap junk products and even those they are delivered 10-15 business days. No one waits 10-15 BUSINESS DAYS in this 21st century.
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
We will be glad to navigate you through our Marketplace and find together the products with the delivery dates you wish to have!
Waiting for your message!
AutoDS Team
Having now endured 1.5 arduous years in partnership with AutoDS, I feel obligated to share my disastrous experience to prevent others from falling into the same abyss.
In spite of the audacious promises, their software is in fact glaringly dysfunctional. It has consistently failed to monitor stock or price changes from supplier websites. Time and again, my store has indicated items being out of stock when, in reality, they are readily available on the supplier's site.
Each occurrence has been an uphill battle, taking over a month to rectify only for the same issue to resurface within a few months. These recurring bugs have shackled my business, preventing me from conducting marketing activities and stifering growth. I have been unable to turn a profit due to AutoDS' blunders.
It's important to note that this software isn't a minor investment - it costs nearly $100/month, excluding the additional costs of running a business. Regrettably, they offer no refunds, only credits towards more use of their defective system.
Their customer service is equally disheartening. Executives turn a deaf ear to user inquiries, responding only when a negative review threatens their facade. Even then, it's merely a plea for the review's removal rather than a genuine attempt to resolve the issue.
With no other viable options and a business bled dry, I am forced to close the doors of my E-commerce venture, Clever Casita. It is with a heavy heart and an empty pocket that I bid farewell, all thanks to the abysmal experience with AutoDS.
If there's anything to take away from my experience, it's this: Do NOT entrust your hard-earned money or your business dreams to AutoDS. You'd be better off throwing your money into a wishing well and hoping for a miracle. The software's perennial errors and inadequate support make it an absolute liability, rather than an asset for your business. A thorough disappointment, AutoDS, and a monumental letdown for all who believed in you.
Hi "Clever Casita LLC",
We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also contact us at dorina@autods.com
We will be glad to help you with all your concerns.
AutoDS Team
getting billed $248 before my free trial was even 2 days in is ridiculous. please cancel that bill as i have already tried to many times. it hasnt gone through yet because i dont even have $248 in my bank. im really stressed out over this and im looking for help. please email me collinrogers2005@gmail.com
Hi "Simple Print",
Thank you for taking the time to write this feedback to us.
Our team has already addressed your concern, however, it seems we haven't received a confirmation from you yet. We want to ensure that we assist you in the best possible way and provide the necessary support. Could you please check your email inbox, including your spam folder, for any communication from us?
Please feel free to contact us at dorina@autods.com
Thank you!
AutoDS Team
Avoid AutoDS at all costs!
My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.
One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!
As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.
To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.
In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!
Hi "MOVLY STUDIO",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at yuval@autods.com
We will be glad to help you with all your concerns.
AutoDS Team
They never responded to my tickets, it's the second time they've made charges that I've already cancelled, I've already deleted my account from the app and nothing. They send advertising emails but they don't solve my problem
Hi "Old PortoShop",
We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience you've experienced.
We've tried reaching out multiple times through various channels to address your concerns, but unfortunately, we haven't received a response.
Please check your email and other communication channels for our attempts to assist you. Your satisfaction is our priority, and we're committed to resolving this matter.
Looking forward to your reply!
AutoDS Team
Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.
Hi "ELVI",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We'll be happy if you can contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team