Rezensionen (8.044)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
16. Oktober 2023

extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.

OCINET
Frankreich
3 monate mit der App
AutoDS Dropshipping Tools hat geantwortet 18. Oktober 2023

Hi "OCINET",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with your onboarding!
AutoDS Team

11. Mai 2024

Katastrophe seit paar Stunden Versuche ich Produkte zu hinzufügen und klappt immer noch nicht
Was soll denn das sein

PhoneFashionGuru
Deutschland
AutoDS Dropshipping Tools hat geantwortet 13. Mai 2024

Hi "PhoneFashionGuru"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

Bearbeitet am 30. November 2023

Update on 30/11/2023
Not Autods
my BFCM result is a loss of £250 BECAUSE OF YOUR SYSTEM AGAIN NOT MONITORING PRICE AND STOCK NOT AUTOORDER FOR ALL YOUR SUPPLIER I AM ASKING MY SELF WHU I PAY FOR YOU TO MAKE LOSS.
Update on 25/10/2023
AutoDS has made significant improvements to its service recently. It's now effectively detecting prices, and stock, and providing better support for a variety of suppliers beyond Amazon. The changes have greatly improved our profit margins, and AutoDS is now a valuable tool in our e-commerce operations. Their customer service, especially the assistance provided by Dorina, has been exceptionally helpful in resolving issues promptly. Thanks to these improvements, we're now much more satisfied with our experience with AutoDS.

Update on 15/10/2023
I have been with you for more than one year
1. when you tell me those items are not supported by Autods, and you advertise that you support Costcouk as a supplier This means you lie to your customers
2. you advertise that your AutoDS automate my orders and I discovered that it's only for Amazon, not your other supplier This means you lie to your customers
3. when your system fails to update/monitor the products and I get orders for items not available on the supplier website and I lose money and reputation, in this case, This means you lie to your customers

and there is a lot more if you want me to continue mentioning your system failures.

if you can't or haven't the option don't lie to your customers

answer from your customer representative:
info@nonynana.co.uk
Hi, I still have more than 70 items not tracked showing out of stock but available on supplier's website even when i add new items it shows out-of-stock

2023-10-11 19:53
Support@autods.com
Hi Hossam, I can see that the products that are out of stock on your account are available only if you have an account on Costco: 419290 345958 446935 These products are not supported by AutoDS, and will appear as out of stock on your account. Let me know if something is not clear, I will be happy to elaborate more on the matter. Best regards, Daniel AutoDS Support Specialist

2023-10-12 19:01

UPDATE:
AutoDS is
not Auto detecting the price
not Auto detecting the stock
not Auto order for other suppliers than Amazon
and instead of helping us make a profit, you're the reason for our loss
so ??????????????????????????????????
Customer service answer :

If you got a sale with a loss or that the item is now OOS, it might have occurred between scans, meaning, the item was purchased according to the data of stock and price from the previous scan.

The products are being monitored multiple times a day for stock and price changes as per the supplier. It is possible that the changes in the source site are more frequent than the scans.

Unfortunately, we cannot prevent these cases from happening - there's no 100% guarantee as there can always be more frequent changes on the source site.

Nonynana-Essential
Vereinigtes Königreich
Etwa ein jahr mit der App
AutoDS Dropshipping Tools hat geantwortet 17. November 2022

Hi "Nonynana-Essential"!
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

Bearbeitet am 19. Juni 2023

The app is good, but the company itself is a bit scam. The platform has a mistake and I paid twice for product search credits, and they do not want to return my money back, even do not want to convert it into auto-order credits. But credits for products finder do not worth it, from 200 products that autos promise 8 sales per month for every product, I sold 0 at all, no sales, even no views on that products. So, they sell credits that are not worth the money, and if they cached you, they do not want to refund you because they know that you will not buy these credits anymore.
I have asked them to close my account and give me a refund.
They closed my account but didn't give me the money back.

FoxMart™️
Vereinigtes Königreich
3 monate mit der App
AutoDS Dropshipping Tools hat geantwortet 15. Februar 2023

Hi "FoxMart™️",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team

14. Dezember 2022

They Don't Let you Cancel your Subscription Months later. They Make you get in contact with them which Takes Days. Don't do Business with them they will keep you in your subscription no Matter how hard you (ask) for it to be canceled.

Bubble Tea Key-Chains
Vereinigte Staaten
3 monate mit der App
AutoDS Dropshipping Tools hat geantwortet 15. Dezember 2022

Hi "Bubble Tea Key-Chains",
Thank you so much for taking the time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us!
AutoDS Team

21. Januar 2023

App has stopped working. It has locked me out and tells me I need to choose a subscription, but when I do it says it is not allowed for this shopper. for $40 a month I am very disappointed

Galaxy Discover™
Australien
3 monate mit der App
AutoDS Dropshipping Tools hat geantwortet 22. Januar 2023

Hi "Galaxy Discover™",
We’re sorry to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have.
AutoDS Team

20. Januar 2023

the app is really really really bad and just costing me money. i ran ads for my website and they kept tripleing my price. it would grab incorrect prices from supplier and make them extremely expensive which ends up costing me money. support said they fixed it after 10 hours reply but they actually didn`t. i had to stop ads and have to remove this garbage and use dsers or something that actually works. It happened on 3 products so far, please help yourselves and don t use this app. its harmful at this point

thorger
Kanada
2 monate mit der App
22. Februar 2023

Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS

Vertical Ledge
Vereinigte Staaten
Etwa 2 monate mit der App
AutoDS Dropshipping Tools hat geantwortet 23. Februar 2023

Hi “Vertical Ledge”,
We are sorry to hear about your negative experience with our app. We take our customers' feedback seriously, and we apologize for any inconvenience this has caused you.
During our communication with you, we have explained that the deletion of your products was not initiated by us. It was done manually. We have offered alternative help as we are unable to recover the information you asked. However, you declined our offer and instead chose to pursue legal action against us.
Thank you for your time,
AutoDS team

Bearbeitet am 3. November 2022

Update: they emailed me to ask how they could make me happy. They offered to refund me. I accepted and agreed to take down this review, just as a courtesy on my part. Yuval was so thankful because she said it impacts her job performance. Then she proceeded to email me EVERY. SINGLE. DAY. begging me to do it. I told her she could expect it in 7-10 business days, the same time they gave for my refund to show up. She would not stop harassing me even though I asked her to stop and assured her I would take down the review. Bear in mind I was not obligated to do this, I was still only doing this as a courtesy since they offered me a refund. While I did receive my refund, I also received an email today in which they allege they will be suing me for defamation! That's it. That's the last straw. If she had just kept her mouth shut and left me alone and stopped harassing and threatening me, this review would be gone by now. But dear reader, I think it's important that I keep it up for you so you can read the full truth. This company behaves so bizarrely and harassing you via email seems to be a normal thing for them, from rep to rep. (Ignore their reply to me -- this occurrence clearly IS indicative of how things are run there.) I'd run, don't walk.
----------------
I needed to cancel and couldn't even access my dashboard on this app. I'm still technically subscribed but it keeps prompting me to subscribe. I am unable to cancel my account and if I were still using it and coming to manage my account, I would also be unable to do so. This makes it a worthless money-suck. Your products and inventory would just be sitting there helpless while they continuously ask you to subscribe again. I did message customer service about cancelling and they continued trying to funnel and upsell me 3 times. It was clear they were not listening because each time I explained my situation and they didn't respond to that at all, just the form letter upsell techniques. This whole experience makes me feel a bit scammy about them.

Luxx Life
Vereinigte Staaten
Etwa ein monat mit der App
AutoDS Dropshipping Tools hat geantwortet 2. November 2022

Hi "Luxx Life",
We’re sorry to hear that you weren’t satisfied with our service.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards.
We will be glad to help you with any concerns you may have!
AutoDS Team

15. April 2023

They took out $423 randomly which I caught immediately and emailed them right away. What little products I did find that fit my niche aren't worth the price they charge at all. I have reached out to them several times with Shopify support help for a shipping questions and it took days to have one simple question answered which, to me, tells me that this issue will not resolved anytime soon either, if at all! I do not have a single item of theirs pushed to my store. This is completely unacceptable. I want my money returned immediately!

Preserving Nature Crafts
Kanada
30 tage mit der App
AutoDS Dropshipping Tools hat geantwortet 16. April 2023

Hi "Preserving Nature Crafts",
We have informed you in multiple ways that our team has already resolved this for you.
We tried to contact you a few times with no luck.
Please reply to our emails so as to make sure that everything is resolved on your side.
AutoDS Team