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Avoid AutoDS at all costs!
My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.
One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!
As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.
To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.
In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!
Hi "MOVLY STUDIO",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at yuval@autods.com
We will be glad to help you with all your concerns.
AutoDS Team
Very impressed so far on using the tool, makes setting up a store
Hi "Christmas Online"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
The AutoDS dropshipping app was easy to set started and connected to my shopify store. And I was up and running instantly.
Hi "CJ Design Co"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
Even though I have been charged 248$ for annual plan. AutoDS did not give me access to my account and asking payment again for their plan.
But after few days Quality control manager Dorina helped me to solve the problem and refunded. My account is working properly now.
Hi "LASTNOLOGY",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also feel free to contact us at dorina@autods.com
AutoDS Team
Great app
Hi "Origins Board Games",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Great app and great service. Received help from Paulo when trying to troubleshoot an issue, and received a quick response with solutions that work
Hi “Merritt Goods”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Paulo was able to resolve your issue quickly!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team
Beautiful experience , looking forward to a beautiful experience in my business with AutoDS moving forward.
Hi "staqkworld",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
This app makes the whole process much easier, plus the 24/7 customer support is amazing! The only thing that you have to look out for is the one time payment which is a little pricey, but it is worth it.
Hi "Luminosity Studios"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
Can't seem to find some products on aliexpress but other than that everything is great so far. I'll review again once I get a few customers.
Hi “PremiumOutdoor”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
So great and easy to use.
Hi “TodaeIndustries”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team