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I have had many issues with this app, but live chatting with support was very efficient. Jay-Ann was super helpful, friendly and patient when it came to showing me how to work around all of the errors I was encountering. I am excited for the new updates and truly believe in this system as it pulls in every bit of information needed. The suppliers list is impressive as well. With live chat there to help, it makes it easier to resolve user errors. You can't beat having a great efficient system and amazing customer service! Thank you Jay-Ann and AutoDS.
Still learning how to use it. Should be an instant tutorial once you add the APP to your store. Seems like it's going to be easy to use.
Hi ״9finity LLC"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
We had a chat with Mechelle and was a great help! Answered our questions clearly and simple. Very informative and detailed. Really appreciate the customer service and help. Thanks!!
UPDATE*
This app so far is ok. Seem to have a few glitches along the way. 1) Out of Stock when it's not on the store's side or it may be "Low in Stock"
2) Currently having importing issues
3) Not happy with the fact I have to manually order the customers products. They say All stores are "fulfilled by AutoDS". But not having success on that. 4) Chat - At first they were very helpful and available but as of the past month, they might be available to chat once or twice a week. A trouble ticket takes days to be answered. And they don't really answer the problem.
UPDATE - 10/2/21
1) Out of Stock issue has been mostly resolved. a) No personalized Items allowed. -most of my items were personalized. Seems like Im having most of my problems with Etsy. So far Amazon has been doing fine.
2) No importing issues since then. But it could contribute to importing personalized items or items with MANY Variants.
Dor has been a great help. He's been checking with my trouble tickets. Customer Service has been good.
Hey " The Foodie Channel"!
We will make sure to pass the word to "Mechelle", our customer service team will be happy to know that you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help.
- AutoDS Team -
I like this app a lot. The live customer service Shalauddin was very helpful. I have had good results so far with sales. Thank you again!
Hey "The Overstock Club"!
We are so glad to hear that you are enjoying our Interface!
We will keep on Improving our tool and implant new features for our precious customers!
We will make sure to pass the word to Shalauddin, our customer service team will be happy to know that you really enjoy working with them.
- AutoDS Team -
It is good how it automates the process of selling. And how when you add a product it fills out all the information already.
Hi “GripsterShop”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
I am still actively learning to use the website. Though, my experience has been a breeze so far. I can't wait to continue learning from the Youtube channel and become a great dropshipper.
Hi “Think Gold Essentials”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our Youtube channel.
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team
The apps is flexible but some functions are not smart enough. Sometimes support cannot get what we are talking about.
Hi “nwnhNowhere”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected.
AutoDS Team
I really like the tutorials and the variety of companies to chose from.
One issue I had is that it charged me the full annual amount even after applying the 20% off coupon, I hope this will get sorted
Hi “churchstuff”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Our support team will take care of your concern.
Thank you for supporting our business.
AutoDS Team
Rizza Jean S from AutoDS was awesome the service was timely and all my needs for that problem was solved
Hi “Shine Solutions”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Rizza Jean was able to resolve your issue quickly!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team
I'm still learning. But they appear to have a bunch of great tutorial videos and how tos. I'm excited to see what can be done.
Hi “Farrell's eXtreme Bodyshaping Shop”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team