Reseñas (11.402)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de julio de 2024

this app is very expensive for first timers. useless

All you need
Sudáfrica
16 días usando la aplicación
AutoDS Dropshipping Tools respondió 9 de julio de 2024

Hi "All you need"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

20 de junio de 2024

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described.

https://help.autods.com/account-billing/autods-subscription-plans
"For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

Niumcraft
Estados Unidos
8 días usando la aplicación
AutoDS Dropshipping Tools respondió 22 de junio de 2024

Hi "Niumcraft",

Thank you for sharing your feedback, and I’m sorry to hear about the confusion regarding our plans. We did attempt to contact you to clarify the details of your subscription and assist with your concern, but unfortunately, we never heard back.

If you decide to return to our platform, feel free to contact us directly, and we’d be happy to assist you with any further concerns or help you make the most out of our service.

Best regards,
The AutoDS Team

8 de junio de 2024

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.

EDGE Mobility System
Estados Unidos
5 días usando la aplicación
AutoDS Dropshipping Tools respondió 11 de junio de 2024

Hi "EDGE Mobility System",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

13 de junio de 2024

Very bad app also takes a lot of money hard to use and has a lot of bugs

Vorndo
Israel
18 días usando la aplicación
AutoDS Dropshipping Tools respondió 16 de junio de 2024

Hi "Vorndo",

We’re sorry to hear about your experience with our app. We did reach out to assist you with your concerns, but unfortunately, we didn’t hear back from you before you decided to close your store.

If you open your store again or have questions about our app in the future, we’re here to help and would love the opportunity to support you.

Best regards,
The AutoDS Team

21 de junio de 2024

Be careful with the installation, they don't respect the trial period and immediately start charging and even trying to cancel it, there is no way to stop and what's more, I haven't even used any service from this application. Simply abominable

PSB OUTLET
Emiratos Árabes Unidos
4 días usando la aplicación
AutoDS Dropshipping Tools respondió 22 de junio de 2024

Hi "PSB OUTLET"!

Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges during the trial period. The cancellation process was explained, and your account has been closed as requested.

We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.

Best regards,
The AutoDS Team

14 de noviembre de 2024

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

My Store
Canadá
AutoDS Dropshipping Tools respondió 16 de noviembre de 2024

Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

10 de septiembre de 2024

Super complicated and not user friendly.

Sternli Store
Suiza
20 minutos usando la aplicación
AutoDS Dropshipping Tools respondió 12 de septiembre de 2024

Hi "Sternli Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to help you with your onboarding.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

Fecha de modificación: 28 de marzo de 2024

Please read this review carefully. I will explain why they deserve 1 star review.

There is no option to attach the images in the review otherwise you could watch yourself how they kept on changing their response and manipulate the situation.

1. When we installed this app we saw 4 different packages, basic advance, professional and the last one customize package. If you see their packages, you see 200 products in their basic package, remember these are not products, these are just product variants. For example if you add a product named as woman swim suit containing 10 different colors and 10 different sizes containing 100 Variants, it means you imported 100 products not 1 product.

2. We did not mind it and we decided to upgrade the plan to 139 USD per month. In this package we were able to import 3000 variants. They told us that it is one time payment if you want to import extra products(variants). That is why we agreed and upgraded our plan.

3. When we imported our desired number of products and wanted to know how to downgrade the plan , they told us that the variants that do not fall under your downgraded plan will not be monitored if you downgrade your plan, which they did not mention before when we wanted to upgrade the plan.

4. We did not mind but the problem was that we were not able to downgrade the plan "wow". Consequently, we had to change the payment method and remove our payment card from this app.

5. The winning products they recommend on their dashboard (LOL), they get commission from these products and consequently present them as winning products XD. They are not winning at all and are outdated products. So, do not fall in their TRAP.

6. The other problem with this app is their customer support response. Other apps that have more reviews and are free to use, they provide 24/7 live support and here we were paying 139 USD and not getting the support we required from them. We had to wait 24 hours in order to get the response. I think they provide email support option just to manipulate their customers. In short, if we paid hefty amount, we deserved live chat support.

7. We want our money back that we paid because of your lies and manipulating the situation with time.

8. Influencers get money through their affiliate links and do not mention cons of Auto DS at all because they are just behind the money they get through affiliate program.

9. The automation of order fulfilment is the only truth I saw in their app, but I did not use this feature much that is why I can't say further about this feature.

10. Overall, I will never recommend you and anyone this app that only cares about money and nothing else.

WeShop365
Estados Unidos
Alrededor de 1 año usando la aplicación
AutoDS Dropshipping Tools respondió 4 de abril de 2024

Hi "WeShop365"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Your feedback is valuable, and we're committed to improving our services.
Looking forward to hearing from you.
AutoDS Team

Fecha de modificación: 10 de julio de 2024

This website has been horrible, if you are looking for a sourcing site this is not the one you want. If you put money in your 'managed balance' you are unable to withdraw it.

Moon Lamp
Estados Unidos
Alrededor de 2 meses usando la aplicación
AutoDS Dropshipping Tools respondió 3 de junio de 2024

Hi "Moon Lamp",
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

1 de mayo de 2024

Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst customer service ever!! I want to stop my service but that also means I will lose all the products and the work I already did on my page. They know that and that's why they keep the terrible customer service.

ModBuy
Estados Unidos
Alrededor de 2 meses usando la aplicación
AutoDS Dropshipping Tools respondió 3 de mayo de 2024

Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply at dorina@autods.com
AutoDS Team