AutoDS All‑In‑One Dropshipping , 4.448 reseñas

Avoid AutoDS at all costs!

My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.

One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!

As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.

To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.

In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!

I had such a bad experience with AutoDs.
The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier.
I contacted them, and they fixed it, but it happened again every time I added a new product to the platform.
They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription.
Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again.
They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund.
They have good potential. However, I lost time and money when there were many other efficient apps out there.
To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

CAUTION: Following the trial period, they automatically charged my card for an annual plan I never selected. Instead of a monthly charge, they directly debited the annual fee after the trial period, without to ask to me which plan I wanted after the trial. I didn't understand why they charged me for an annual plan. Compounding the issue, I've been waiting for a solution since November 15th regarding an unresolved product import problem, severely affecting my online store's ability to make sales during crucial periods like Black Friday and Christmas. Despite numerous attempts to contact them, their support is notably delayed even when a Shopify customer service member was writing them by email that I needed urgent assistance. I would reconsider this review if a refund is issued, as I've incurred expenses for a service that is not working properly and the problem it's not been solved.

Changing my review, this company absolutely sucks. First of all their online chat on their website is NEVER WORKING. So you have to communicate with customer service representatives via email which it takes them up to 24 hours to respond. So when you have pending issues that need immediate action and resolution, it's impossible to get any help.

Second their FBA service which automatically fulfills orders for you is probably the worst automation service i've ever dealt with. Our store gets over 100+ orders a day and one AutoDS's side of thing they seem to randomly choose which orders get fulfilled and which ones dont. We have 100+ orders that are claimed to have "insufficient balance" to be fulfilled even though our auto order credits and balance are fully loaded. No matter how many times we resubmit the orders to auto ordered, it gets the same message.

Stay away from this company until they get their act together, unless you want to have a constant headache working with them.

Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.

Terrible experience, support does not exist only when you need help, they only exist if you do a chargeback or call the bank to let them know this company scams people. It does not upload tracking numbers to shopify, so there are hundreds of people asking me where is the tracking number. You cannot take the money out of the balance you can only load it, when all the youtuber who promote this saying you can take it out. SCAM! They will probably respond to this review with "CoNtAcT Us So We CaN HeLp" but they will not respond while using the service.

EDIT: They contacted me saying they will give my money back that is in my balance but then again left me on delivered for days. Will remove my rating if they actually refund me or I’ll do a charge back for all the money I gave this terrible dishonest company.

I am having such a bad experience with AutoDs.

I was charged $368.7 after one day of using their 14-day trail just to explore their app. i don't wish to continue using this service i just need my money back.

I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.

Hi, Could you please STOP trying to charge my card for this app? I did not approve of this app, and have uninstalled the app since yet you keep on trying to charge me $658.68 every day!!! Please kindly cancel this charge! It is way too expensive, and I do not need this app, and I did not install this app in the first place. Thank you.

Edit my review from 5 star to 1 star

This is the worst tool for dropshipping. They market themselves as a tool that speeds up order processing, but in reality, it only extends the processing time. Orders are processed in 7-9 days instead of the promised 24-48 hours, thereby increasing your customers' dissatisfaction. I do not recommend anyone to use it. I switched to another application and am very satisfied because orders are now processed within 1-2 hours. They do not refund orders that customers canceled due to the long wait, and in the end, they place new orders the next day, causing you to incur losses.