Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de enero de 2023

It is common practice for Auto DS to charge for a whole year after 14 day trial without any reminders. These opinions are repeated here in the reviews so I'm gonna paste below description of a same problem as mine.
To add, replies that I received by support look like a bot, that doesn't understand the problem, and tries to pull on monthly subsciption, despite me wanting to cancel it all, and receive refund. Honestly, all that time that the app is supposted to save is wasted on write back and forth with support. Completly unthinkable for DS business

"BILLED ME FOR A YEAR AFTER 2 WEEK FREE TRIAL / NO REMINDERS TO CANCEL OR ALTERNATIVE OFFERS PROVIDED.
To all new users of this program, do not sign up for a 2 week free trial unless you wish to be charged a yearly fee of $368 US dollars after the trial is over plus GST. I had just signed up to a Shopify account and was referred to Auto DS by a successful influencer. I did not receive any email reminders at all to cancel or to provide alternative offers. Immediately after the 2 week period I got an email from Shopify stating there was a charge of $405 US dollars to my account and if I didn't pay, my account with Shopify would be eventually be locked. I have lodged a ticket and after emailing numerous people they have not answered my inquiry of whether I can be re-invoiced for the month (of which I am happy to pay) but have focused on changing the plan to a monthly deal and asking me to pay for the full year to claim a refund."

Opinion by Flamatech - same thing happened to me

BreezeBox Mini
Polonia
9 días usando la aplicación
AutoDS Dropshipping Tools respondió 31 de mayo de 2023

Hi "BreezeBox Mini",
We’re sorry to hear that you weren’t satisfied with your experience.
We immediately took action and we managed to resolve the issue for you.
If you have any more concerns, please reach to us at dorina@autods.com
AutoDS Team

5 de septiembre de 2022

AutoDS claims to have the capability to have mutliple store platforms working under your AutoDS account. This is definitely not true. In their instructional videos they are making false claims. We had a horrible customer service experience with Krissy and Kristine from AutoDS. Be careful when working with this company.

Aces Auto Direct
Estados Unidos
6 días usando la aplicación
AutoDS Dropshipping Tools respondió 6 de septiembre de 2022

Hey "Aces Auto Direct",
AutoDS definitely can have multiple stores from different platforms as you want to have. However, Shopify doesn't allow paying through them for other platform's services. As for the Customer service - there was definitely a lack of communication with our service reps, which we will take care of. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻

Fecha de modificación: 20 de diciembre de 2021

The pricing is very misleading dont fall into the trap and risk your business......With me having about 350 products in my store with different variants this is not so affordable for me as it would have cost me $7500 a month for this.. oh and dont dare leave a bad review they will harass you so bad i have been getting whats app messages constantly from the owner Lior asking me to remove my review on top of that when i told him no he went to my facebook business page and left a bad review and he has never purchased anything from my company as my company is fairly new. Very bad business.

Trendlocker.co
Estados Unidos
3 días usando la aplicación
AutoDS Dropshipping Tools respondió 20 de noviembre de 2021

Hey " Trendlocker " !
We will make sure to pass the word to Julius, our customer service team will be happy to know that you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help.
- AutoDS Team -

18 de febrero de 2023

never get this app if you are new its not a good idea please do not do this. POASDIUFGVPODASKJYHFBLASIDKUIYFASDLIUFYASDOIUYF

ATLAS TECH
Australia
2 días usando la aplicación
AutoDS Dropshipping Tools respondió 19 de febrero de 2023

Hi "ATLAS TECH",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻

We will be glad to help you with any concerns you have!
AutoDS Team

4 de octubre de 2020

It is very slow, it fries with any product and it takes a long time to import the app, it needs work
and the price is very high

Soy Pro
Estados Unidos
1 día usando la aplicación
AutoDS Dropshipping Tools respondió 5 de octubre de 2020

I’m really sorry you experienced slowness when you used our app. We have powerful servers at the backend making sure our users will be able to enjoy a quick and smooth experience with the software. We would appreciate it if you could reach out to us at support@autods.com so we can check it for you. Sometimes it can be related to your browser or network connection.

We made sure to have competitive pricing and we offer a 7-days trial for you to test us. Please do consider to give us another chance and test our software works for you. We would be happy to have you as our valued customer.

17 de septiembre de 2022

decided to give 0 star within a 5 minutes of using it. first of all their chatting sytem is very weird. when you are in the chat mode and suddenly jump to another page. for example, searching for a product and then the chat tab get disappears and when replied to you you can't even figure out where to get back in chat mode. their dashboard is also very terrible. especially for new drop shippers. I was like I was lost somewhere. I have tested out dser cjdrop spocket but have never seen so confusing site like this. importing a product and researching a product with both parts are not easy for me. they may be best in some other part but for me, the first impression is not enough to hold.

Balumabliss
Estados Unidos
1 día usando la aplicación
AutoDS Dropshipping Tools respondió 21 de septiembre de 2022

Hi "Balumabliss",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.

We will be glad to help you with any concerns you have!
AutoDS Team

6 de mayo de 2023

Downloaded app, all features were not compatible with my store. I uninstalled the app less than an hour later after trying diligently to get it to work and was invoiced $400 the same day it was uninstalled. THIS IS A SCAM TO CHARGE YOU FOR A USAGE FEE!!!!!!

LoyaltyOvaL
Estados Unidos
Alrededor de 1 hora usando la aplicación
AutoDS Dropshipping Tools respondió 6 de mayo de 2023

Hi "LoyaltyOvaL",
We're sorry to hear that you weren't happy with our service. We did everything we could to fix the issue as soon as possible. We were hoping to hear from you, but unfortunately, we haven't received any response. We apologize for any inconvenience caused.
Please note that your experience is not the norm, as we strive to maintain high standards, as seen in our other positive reviews.
AutoDS Team

1 de febrero de 2023

Their website says you can import products from various suppliers. False advertising! Only AliExpress & Amazon. Still being developed. Also, if you are in Australia, sell in Australia & want to buy from Australian suppliers - DO NOT USE THIS APP. It does not support Australia - at the moment apparently. Good thing I only paid the $1 trial before wasting my time.

Flora By Millie
Australia
44 minutos usando la aplicación
AutoDS Dropshipping Tools respondió 31 de mayo de 2023

Hi "Flora By Millie"!
We’re sorry to hear that you weren’t satisfied with your experience.
As we are continually striving to improve our service, we have solutions for you!
Please contact us at dorina@autods.com
We will be glad to help you!
AutoDS Team

Fecha de modificación: 26 de marzo de 2022

There is no 7-day FREE trial, you have to pay to try it ..... ......................................

Votiple
Reino Unido
27 minutos usando la aplicación
AutoDS Dropshipping Tools respondió 29 de marzo de 2022

Hey there Votiple,
I'm sorry that you had a bad experience trying to get the trial work.
We definitely have a 7 Day trial, it just seems like you didn't understand how to configure that. We tried to contact you a few times to help you with it with no luck.

Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
We will be glad to help you with any concerns you have.

9 de abril de 2023

Auto DS will charge for a whole year after 14 day trial without any reminders. i was trying the app in this trial time .. i didn't like it at all .. most of the people saying its good am not sure how? no details but most of the items found here are already available at cheaper price in Amazon or eBay with 1 day shipping time and even 1-2$ cheaper .. am not sure how profitable this is .. you still need to pay them 40$ a month .. with so many other things that I didn't like ... don't waste your money and time here ... also customer service is VERY BAD

LITTLE BEDOUIN
Emiratos Árabes Unidos
12 minutos usando la aplicación
AutoDS Dropshipping Tools respondió 11 de abril de 2023

Hi "LITTLE BEDOUIN",
We’re sorry to hear that you weren’t satisfied with your experience 😔
We tried to contact you a few times with no luck.
please contact us on yuval_w@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team.