AutoDS: AI Dropshipping & POD

Had a huge issue regarding the local delivery company in my country not receiving the customers contact info, and even though a resolution has not been found yet, Dorina is actively working on it and giving me updates.

I feel like AutoDS is taking my problem seriously and I appreciate that!

Hopefuly a solution can be found aswell, as the delivery company needs my customers contact info in order to message them the pickup point of delivery.

Once/if a solution has been found this would naturally change to a 5 star!

I sincerely want to thank Dorina for her help and for quickly resolving my refund request. Her personal involvement made the difference, and I truly appreciate her professionalism and understanding. As promised, I have updated my review to reflect this positive resolution. Thank you Dorina

les réactions au requêtes ont été promptes et rapides

Customer service is very quick. Mhaica helped me with my payment issue and was very professional.

Interesting to maneuver

I want to share my very fresh experience with AutoDS, I had created an account linked to Shopify to start experiencing its options for managing an online shop, it wasn't bad, but somehow slow, I trust the team will enhance it and bring more new features very soon, at the end, the product is very interesting. Most important part is that, I used to profit from what called "trial 0.99USD" session, but frankly speaking, the period of this test was not clearly and explicitly explained, after 14 days, I was surprised with a sudden payment of 39.9USD followed by another ~130USD, I immediately went in and cancelled my subscriptions but I was afterwards unable to login anymore to understand exactly what is happening, so I communicated a support ticket by Email and on a dedicated quality service link to explain the situation, understand these payments nature and inquire for a refund, surprisingly, I had been contacted and immediately refunded with a lovely and very fast support communication (thank you so much Dorina for you honest support), the support was treated fairly and as said was refunded till the last paid cent, I really appreciate it. So I assign 5 stars for the customer/quality support, but 4 stars for the AutoDS technical quality which will be without any doubt enhanced. Thank you so much

A cool suppliers market where u will get every thing related to your work

Un Eccellente Servizio da Parte del Tecnico che si chiama DORINA di AutoDs!
Desidero esprimere la mia sincera gratitudine verso il tecnico di AutoDs che mi ha assistito recentemente. Ho avuto problemi con il credito sul mio vecchio account e, grazie alla sua competenza e professionalità, il problema è stato risolto in modo rapido ed efficace.
Il tecnico ha dimostrato una profonda conoscenza del sistema e ha saputo guidarmi attraverso ogni fase del processo. Non solo ha convertito il mio vecchio account in un nuovo account senza intoppi, ma ha anche fornito chiarimenti utili su come ottimizzare l'uso della piattaforma per le mie esigenze future.
La comunicazione è stata eccellente: è sempre stato disponibile per rispondere a qualsiasi mia domanda e ha mostrato un'attenzione al cliente esemplare.
Raccomando vivamente il servizio di AutoDs e, in particolare, il lavoro di questo tecnico. La mia esperienza è stata assolutamente positiva, e so di poter contare su di loro in futuro.
Grazie DORINA ancora per l'ottimo lavoro!

it helps me fond and organize products, and ultimately it suggests products and edits its details with the help of AI.. overall i find i amazing for my experience

EDIT: Once I published this review, I have a direct connection through Whatsapp to a specific agent. Dorina is awesome and extremely responsive. I would have no problem updating to a 5 star had this happened from the beginning.

BLUF: Amazing and robust platform, but if you need customer service, good luck!
I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.