Avis (9 067)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 juillet 2023

They keep stealing money out of my bank, after I cancelled. I'm reporting them to the BBB, it's a crappy app, giant scam with shot products.

TheDealAngel
États-Unis
Environ un mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 10 juillet 2023

Hi "TheDealAngel",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
AutoDS Team

15 avril 2023

They took out $423 randomly which I caught immediately and emailed them right away. What little products I did find that fit my niche aren't worth the price they charge at all. I have reached out to them several times with Shopify support help for a shipping questions and it took days to have one simple question answered which, to me, tells me that this issue will not resolved anytime soon either, if at all! I do not have a single item of theirs pushed to my store. This is completely unacceptable. I want my money returned immediately!

Preserving Nature Crafts
Canada
30 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 avril 2023

Hi "Preserving Nature Crafts",
We have informed you in multiple ways that our team has already resolved this for you.
We tried to contact you a few times with no luck.
Please reply to our emails so as to make sure that everything is resolved on your side.
AutoDS Team

Modifié le 25 juillet 2023

SCAM APP! BE CAREFUL

I was charged £294.57 after using their 14-day trail just to explore their app. I've never used it and even if I did continue with the app (which I didn't) I should have only been charged for the membership which is meant to be $39!!!!!

Update 25/07/23: I was going to remove this review as my issue got resolved however, the owner emailed me threatening me with legal action due to leaving a review about my experience and receiving a refund from Shopify. Shocking. I hate doing these types of reviews but the way he has treated me warrants me to tell everyone.

Coles Choice
Royaume-Uni
20 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 juillet 2023

Hi "Coles Choice",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team

27 septembre 2022

I used this application for 8 days and placed an order from Amazon for a customer from Qatar and paid $100 for the automatic orders, but they could not implement the order because it does not deliver to this region. Now I'm asking them to refund the $100, but they refuse to return my money and asked me to cancel my subscription if I don't like their policy.

the camellia
Qatar
19 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 3 novembre 2022

Hello "the camellia",
Thank you for your comment. We appreciate all feedback.
Our quality specialist has already reached out to you via email and offered you a refund. We tried to meet you halfway, but there was no cooperation.
We hope to have the chance to serve you again and provide the high standards of quality we are known for.
Have a great day,
AutoDS team

13 juillet 2023

You guys arbitrarily stole money from my account
And not paying the right amount
Scam site

And I will do this to the end how many people who lost their money automatically log into the system to steal and don't know why.
A very dangerous app

Store Fashion
Viêt Nam
14 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 juillet 2023

Hi "Store Fashion",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team

12 avril 2021

It changes the product pricing to $266 when the product is out of stock.

Moderndipity
États-Unis
14 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 avril 2021

We’re really sorry your experience with AutoDS was not a positive one.
Please note that your products will get the price $266 when they are no longer in stock on the source site. This is done as an extra protection step to protect you from possible purchases of out-of-stock-items.
When the items go back to stock, your products will be updated with the new pricing.
We would love an opportunity to explain this better to you and change your experience. We have contact you personally by email and we hope you respond so we can have you as our long-term valued customer.

16 janvier 2023

I really did not know it would be so expensive. Imagine them charging me 388 bucks when I haven’t sold anything. Like?? Be for real, it doesn’t make sense

GrizzlyOden
Canada
13 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 17 janvier 2023

Hi "GrizzlyOden",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team

25 juillet 2023

So much for a free trial. Cost me $1.50 AUS. Then I unactivated it on shopify & ask them to cancel / unsubscribe my account becauseI couldn'tfind how to. I was told it was all done & inactive, the a week later they stolen more money from my account $546.30 AUS. After contacting them they wanted to charge me around $100 for administration fees for there stuff up. I finely got most my money back by threatening to contact the CEO. 1 customer service person was very rude & blamed me for there mistakes. I'm still out of pocket around $5. Terrible experience.

Which Way
Australie
10 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 27 juillet 2023

Hi "Which Way",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you felt misled regarding our services. From the first moment we took all necessary actions to rectify the situation.
Please contact us at dorina@autods.com to further discuss how we can further assist you.
AutoDS Team

16 janvier 2023

It is common practice for Auto DS to charge for a whole year after 14 day trial without any reminders. These opinions are repeated here in the reviews so I'm gonna paste below description of a same problem as mine.
To add, replies that I received by support look like a bot, that doesn't understand the problem, and tries to pull on monthly subsciption, despite me wanting to cancel it all, and receive refund. Honestly, all that time that the app is supposted to save is wasted on write back and forth with support. Completly unthinkable for DS business

"BILLED ME FOR A YEAR AFTER 2 WEEK FREE TRIAL / NO REMINDERS TO CANCEL OR ALTERNATIVE OFFERS PROVIDED.
To all new users of this program, do not sign up for a 2 week free trial unless you wish to be charged a yearly fee of $368 US dollars after the trial is over plus GST. I had just signed up to a Shopify account and was referred to Auto DS by a successful influencer. I did not receive any email reminders at all to cancel or to provide alternative offers. Immediately after the 2 week period I got an email from Shopify stating there was a charge of $405 US dollars to my account and if I didn't pay, my account with Shopify would be eventually be locked. I have lodged a ticket and after emailing numerous people they have not answered my inquiry of whether I can be re-invoiced for the month (of which I am happy to pay) but have focused on changing the plan to a monthly deal and asking me to pay for the full year to claim a refund."

Opinion by Flamatech - same thing happened to me

BreezeBox Mini
Pologne
9 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 31 mai 2023

Hi "BreezeBox Mini",
We’re sorry to hear that you weren’t satisfied with your experience.
We immediately took action and we managed to resolve the issue for you.
If you have any more concerns, please reach to us at dorina@autods.com
AutoDS Team

5 septembre 2022

AutoDS claims to have the capability to have mutliple store platforms working under your AutoDS account. This is definitely not true. In their instructional videos they are making false claims. We had a horrible customer service experience with Krissy and Kristine from AutoDS. Be careful when working with this company.

Aces Auto Direct
États-Unis
6 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 6 septembre 2022

Hey "Aces Auto Direct",
AutoDS definitely can have multiple stores from different platforms as you want to have. However, Shopify doesn't allow paying through them for other platform's services. As for the Customer service - there was definitely a lack of communication with our service reps, which we will take care of. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻