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SCAM APP! BE CAREFUL
I was charged £294.57 after using their 14-day trail just to explore their app. I've never used it and even if I did continue with the app (which I didn't) I should have only been charged for the membership which is meant to be $39!!!!!
Update 25/07/23: I was going to remove this review as my issue got resolved however, the owner emailed me threatening me with legal action due to leaving a review about my experience and receiving a refund from Shopify. Shocking. I hate doing these types of reviews but the way he has treated me warrants me to tell everyone.
Hi "Coles Choice",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team
Uninstalled the app after 2 days, keeps trying to bill me. Would not recommend, there are many better apps.
Hi "My Store",
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation?
Please contact us at dorina@autods.com
We would be glad to make this right for you.
AutoDS Team
i didn't even use still charged me 300$. not good
Hi "Eleganttt",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you to make it right for you.
Looking forward to your reply!
AutoDS Team
I used this application for 8 days and placed an order from Amazon for a customer from Qatar and paid $100 for the automatic orders, but they could not implement the order because it does not deliver to this region. Now I'm asking them to refund the $100, but they refuse to return my money and asked me to cancel my subscription if I don't like their policy.
Hello "the camellia",
Thank you for your comment. We appreciate all feedback.
Our quality specialist has already reached out to you via email and offered you a refund. We tried to meet you halfway, but there was no cooperation.
We hope to have the chance to serve you again and provide the high standards of quality we are known for.
Have a great day,
AutoDS team
Horrid automatically charged me over $300 on an inactive store when I only agreed for a free trial and to pay monthly but it automatically payed for an annual subscription.
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
Please contact us at dorina@autods.com and we would be happy to address your concern!
Waiting for your message!
AutoDS Team
Worst customer support and scam , they took my 50$ load balance and 255 auto order credit none of the future works with order also customer support not help you at all , do not trust to this app , real review .
Hi "TorontoNexus",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you with all your concerns.
AutoDS Team
I am perplexed and frustrated by a $250 charge from AutoDS for a service I haven't used. The lack of explanation for this demand is deeply concerning. As a customer, I deserve transparency and clarity regarding any charges. I vehemently protest this unjust deduction and request an immediate refund. It is imperative that AutoDS rectifies this situation promptly and provides a clear account of the reasons for this charge. Failing to do so damages trust and raises serious ethical questions. I expect a swift resolution to this matter.
Hi "Direct to door",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
Please contact us at dorina@autods.com
AutoDS Team
Very bad experience, for using it for 14 free trial days they give you a bill of 350 euros, which if you are starting out and don't have many resources, you cannot pay
Hi "Trend Boutique",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
Please contact us at dorina@autods.com to resolve your issue.
AutoDS Team
Crap junk products and even those they are delivered 10-15 business days. No one waits 10-15 BUSINESS DAYS in this 21st century.
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
We will be glad to navigate you through our Marketplace and find together the products with the delivery dates you wish to have!
Waiting for your message!
AutoDS Team
It changes the product pricing to $266 when the product is out of stock.
We’re really sorry your experience with AutoDS was not a positive one.
Please note that your products will get the price $266 when they are no longer in stock on the source site. This is done as an extra protection step to protect you from possible purchases of out-of-stock-items.
When the items go back to stock, your products will be updated with the new pricing.
We would love an opportunity to explain this better to you and change your experience. We have contact you personally by email and we hope you respond so we can have you as our long-term valued customer.