Avis (11 791)
Affiner
-
Par note
It's a terrible app all shipping times are ridiculous and make you pay $10 to get the winning products page. 0/10 would not recommend it.
Hi "My Store",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
AutoDS Team
AutoDS claims to have the capability to have mutliple store platforms working under your AutoDS account. This is definitely not true. In their instructional videos they are making false claims. We had a horrible customer service experience with Krissy and Kristine from AutoDS. Be careful when working with this company.
Hey "Aces Auto Direct",
AutoDS definitely can have multiple stores from different platforms as you want to have. However, Shopify doesn't allow paying through them for other platform's services. As for the Customer service - there was definitely a lack of communication with our service reps, which we will take care of. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
WHY YOU CHARGE ME 565€ !!!! WHY YOU ARE NOT ALLOWED TO DO THIS
I WANT MY MONEY BACK WITHTIN 24h
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
Please contact us at dorina@autods.com so we can address your concern.
Waiting for your message!
AutoDS Team
I couldn't add products from a very reliable and highly rated aliexpress store, they just won't let me. On top of that I am getting charged for no reason at all even when I cancelled the subscription before the first billing cycle. This is so frustrating!!!!
Hi "Tailwagtrinkets",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com.
We will be glad to help you with all your concerns.
AutoDS Team
The pricing is very misleading dont fall into the trap and risk your business......With me having about 350 products in my store with different variants this is not so affordable for me as it would have cost me $7500 a month for this.. oh and dont dare leave a bad review they will harass you so bad i have been getting whats app messages constantly from the owner Lior asking me to remove my review on top of that when i told him no he went to my facebook business page and left a bad review and he has never purchased anything from my company as my company is fairly new. Very bad business.
Hey " Trendlocker " !
We will make sure to pass the word to Julius, our customer service team will be happy to know that you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help.
- AutoDS Team -
waisting time, they count the product options as products. so you can upload 7 products and your plan 200 stops. Upload 17 products and your plan 500 stops :D
Hello "TONY KREIDT",
Thank you for your comment, we appreciate all feedback.
We reached you multiple times to clarify with you how our system works offering you a solution, but you declined it.
If you have additional suggestions, please feel free to share them with us, we're always open to new ideas.
Thank you for taking the time!
Have a great day,
AutoDS team
never get this app if you are new its not a good idea please do not do this. POASDIUFGVPODASKJYHFBLASIDKUIYFASDLIUFYASDOIUYF
Hi "ATLAS TECH",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team
Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.
Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).
It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry.
Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.
I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.
Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
It is very slow, it fries with any product and it takes a long time to import the app, it needs work
and the price is very high
I’m really sorry you experienced slowness when you used our app. We have powerful servers at the backend making sure our users will be able to enjoy a quick and smooth experience with the software. We would appreciate it if you could reach out to us at support@autods.com so we can check it for you. Sometimes it can be related to your browser or network connection.
We made sure to have competitive pricing and we offer a 7-days trial for you to test us. Please do consider to give us another chance and test our software works for you. We would be happy to have you as our valued customer.
decided to give 0 star within a 5 minutes of using it. first of all their chatting sytem is very weird. when you are in the chat mode and suddenly jump to another page. for example, searching for a product and then the chat tab get disappears and when replied to you you can't even figure out where to get back in chat mode. their dashboard is also very terrible. especially for new drop shippers. I was like I was lost somewhere. I have tested out dser cjdrop spocket but have never seen so confusing site like this. importing a product and researching a product with both parts are not easy for me. they may be best in some other part but for me, the first impression is not enough to hold.
Hi "Balumabliss",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
We will be glad to help you with any concerns you have!
AutoDS Team