Avis (11 791)
Affiner
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Par note
I have never dealt with such unprofessional people in my life...
I was tricked/pushed into a $100.00 subscription through the Shopify app store where they are always up-selling. This was via Mobile (I mention cause they keep sending me screenshots of something irrelevant) AutoDs is still refusing to give me my money back... They are extremely rude and always harassing me. They demand that I talk to them over the phone for some reason... I don't see how it would make a difference. I DON'T WANT YOUR BUSINESS and the way you are acting why would I want to talk to you?
Since you did not keep your word I am putting my review right back up and will just deal with my bank, I might just report you for Fraud while im at it. Please take my advice and DO NOT DOWNLOAD you WILL LOSE MORE!!! THERE ARE BETTER APPS WITH NICER PPL WHO ARE NOT FRAUDS.
I am so unhappy with the way that I was treated by both Autods and Shopify. They allow these scams to happen, in fact they encourage it... I CLOSED MY SHOP BEFORE I LOSE MORE.
Don't bother replying with your arrogant attitude because I am not reading it.
Hi,
We checked your tickets with our support team. We can see both our support team and Shopify support themselves, explaining to you that you signed up to the trial plan while agreeing to be charged for the full price of the plan when the trial ends.
You addressed us too late with your request for a refund and you were explained about our T&C.
We tried to do our best to communicate with you and help you with different suggestions, but you kept spamming us with nasty messages using foul language.
We do our best to help our customers and we present all pricing with full transparency to our customers. I do wish you all the best with your future endeavors, stay safe.
Hi "THE PET PANTRY"!
Thank you for sharing your feedback. Would you mind reaching out to us with more details about your experience? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Hi "Lumenaura"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Hi "JASIBD"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Hi "Trendify"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team