Avis (11 791)
Affiner
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Par note
I would give 0 stars if I could. I worked extremely hard to get my store up and running and relied on their service for fulfilment until an order came through, I topped it up, then they marked my account as high risk and they took 3 days to resolve the issue. They say they have 24/7 online help, but no ones available to resolve the issues you encounter. I chased approx 5 times in those 3 days outlining my concern. I just received a 4 point strike from Tiktok due to the delay and a few hours later Autods sent me an email advising issue is resolved and Happy Sales!
Hi "Kweenz Shop",
Thank you for sharing your experience, and we truly apologize for the inconvenience you faced. We have already reached out to you directly to discuss and resolve this matter, but we have not yet received a response.
We take situations like this very seriously, and we’re here to work with you to ensure a positive outcome. Please check your email or reach out to us directly so we can assist you further.
Thank you for your patience, and we look forward to connecting soon.
AutoDS Team
insanely priced for what you get and near impossible to get a refund after they bill shopify, even if you don't actually use the app.
Hi "360 Supply",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
easy to use, easy to import, and its a solid platform for fulfillment as well
update:
nevermind I would not recommend... tried fulfilling a order since nov 5 has never been shipped since and today is nov 16... paid for a service left with disappointment and anger
Hi "Equitcha",
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
need app removed, keep getting billed and never used it
Hi "ohprettygoods",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
Don’t waste your money. Find others!!
Hi "RalRal-shop"!
We apologize for any frustration caused regarding your yearly plan. We understand that commitment to a long-term plan is important, and we’re here to address any concerns you have. Please fill out this form https://autods.typeform.com/to/aVnsRB2V and we'll do our best to resolve any issues you’ve encountered.
The AutoDS Team
Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.
Hi "SmartHomeFinder.com",
We’re sorry to hear about your experience, and we completely understand the importance of timely order processing for your business. We personally reached out to offer solutions to address your concerns, but we respect your decision not to continue with us.
Our team remains committed to improving our services and ensuring that all our users have a positive experience.
If you ever decide to use our platform again, we’re here to help.
AutoDS Team
honestly the app is not at all usr friendly, feels very scammy with price and shipping fee, product price are too expensive, much better app than this is available, highly not recomending using this app, dont waste time trying, big NO
Hi "Magttle"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
I am in my free trial period and they charged me 358.80 USD, I don't understand why, I feel disappointed, I had great expectations of this application.
Hi "Star Nook"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
scam. the app doesnt work and they will charge you whenever they want on hundreds of dollars. impossible to reach support.
Hi "PURRVANA"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
They just charged me $368 in fees and my store isn’t even launched yet. I haven’t even adding any products from AutoDS to my store. Complete scam!!!!!!!! Telling all my students & mentees to never use them.
Hi "Wünderland"!
Thank you for sharing your experience, and we truly apologize for the inconvenience you faced. We have already reached out to you directly to discuss and resolve this matter, but we have not yet received a response.
We take situations like this very seriously, and we’re here to work with you to ensure a positive outcome. Please check your email or reach out to us directly so we can assist you further.
Thank you for your patience, and we look forward to connecting soon.
AutoDS Team