Avis (11 791)
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Its alright. So far I have had issues with sourcing request and creating a smooth system flow.
Hi "Lips Tulips"!
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
Thank you for sharing your feedback. We look forward to hearing from you soon.
AutoDS Team
i like it
Hi “GrabMore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team
After a number issues and frustrations with the app and the way it works, Dorina, AutoDS's Q&A Manager has reached out and has been very responsive and tried to help up with any issues in a timely manner. Not sure it's the right platform for us for TikTok Shop due non compliance and needing to self order UK based products which I didn't like, but appreciate how helpful Dorina has been to get our issues resolved and get us answers and show us how the platform works.
Hi "Fitzone BXD",
Thank you for sharing your experience with us.
We're pleased to hear that Dorina, our Quality Control Manager, was responsive and helpful in addressing your concerns.
If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing AutoDS.
there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.
Hi "My Store"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team
Terrible customer service.
Unclear plan pricing and policies
Cancelled my order and could not recover the status
Manual Fulfilling is useless.
Overall, the platform is not very intuitive and hard to use.
Hi "Pawlie Collection"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
As of now, we have already contacted you and hopefully we will make it right for you 🙏🏻
Looking forward to hearing from you.
AutoDS Team
hi my name is moe i need money ashen bayye mfalles ma ader yedfa3 osot l madrase w ma ma3o seyara w kl osbo3en byaatini 100 alf w birabbe7 allah jmile w bysrof kl mosreyeto aal argile
thank you
with love, mhmd
please 7ada yaamelle adopt
Hi "My Store"!
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
All in all dont like the Customer Service, since not everyone o thr Team was competent to help me and connected me with someone else. But there was Carlos who really helped me . Really a G
Hi "LivaSkin",
Thank you for sharing your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with our customer service.
We are thrilled to hear that Carlos was able to assist you effectively and that you found his support helpful.
We continuously strive to improve our service and your feedback is invaluable in this process.
If you have any further suggestions or need additional assistance, please don't hesitate to reach out.
We're here to help!
AutoDS Team
The service works, it took a little getting used to. BUT BE WARNED, if you change your mind and have money within the auto ordering service, you have to jump through hoops and they take a percentage from the refund as well. happy shipping
I only installed the app 2 Days May 16 TO May 18 and the app
is trying to charge me a month in June 01/2024 Why???
My issue about store-( resolved.)
Thank you for Dorina
; Auto DS Manager.
Regards
Choice Store.
Hi "Choice Store",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
cool
Hi “Quell Berlin”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us at dorina@autods.com
AutoDS Team