Avis (11 791)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 janvier 2025

More Than 1500 items Deleted because of ur Sofware from My shopify

MV hair and beauty
Australie
3 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 10 janvier 2025

Hi "MV hair and beauty"!

Thank you for your feedback. We’ve reviewed this matter and found that the products are still active on your store. We’ve already reached out to you directly to offer our support and assistance in resolving any concerns. Let’s work together to ensure your experience with AutoDS is a positive one! 😊

The AutoDS Team

27 septembre 2024

First thing—if you want to use their automation tools, it costs extra on a monthly basis. If you use research or hand-pick products, it will require additional purchases. And yes, just a cherry on top: to automate orders, you must buy some credit from them! As for their " suppliers," ... you will purchase from regular online stores like Walmart, HomeDeport, Amazon, etc. I'm just saying that these are not wholesale suppliers! You will get a better deal just going to their stores and using something like Walmart/HomeDeport CC or other promotions or coupons.
Also, I canceled my membership with them, and instead of receiving a confirmation email about my cancellation, I got an email from AutoDS saying that they created a new account for me with my email and a new password without my permission! Not cool, AutoDS!
P.S. I almost forgot that if you have any problems, let's just say that you want to cancel a subscription with them. You are all the way in the back of the waiting line, and if you want your problem resolved quickly, guess what you need to do? If Your guess was that you need to pay EXTRA... you are right! :)

Modern Bath Space
États-Unis
Environ 19 heures d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 28 septembre 2024

Hi "Modern Bath Space'!
Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with AutoDS. Upon review, we addressed the concerns you raised, ensuring that our processes were clearly communicated and that your case received the attention it deserved.

We hope you were ultimately satisfied with the resolution provided, and we remain available for any further support you may need in the future.

Wishing you all the best in your dropshipping journey.
AutoDS Team

11 septembre 2024

I used to have service with them, and there are bad services they offer. Be careful who you do business with because they will take your money. They should also offer you a free service to even start as a beginner.

STYLEN
États-Unis
3 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 13 septembre 2024

Hi "STYLEN"!
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

Modifié le 8 décembre 2024

I tried this app for 6 months and with autods, its not possible due to below resons-
1). 80% of my orders were not fulfilled. They deduct money and never ship, we have to go back to them to request for refund.
2). They have suppliers like TIKTOK, Walmart, Amazon where they route the orders. If I have to order from Walmart or amazon, I will not like to sell the product since customer can buy from walmart, amazon directly and to get profit, its important to sell on higher price than walmart/amazon.
3). We had to manually order from walmart and due to syncing of orders, autods always claim that they ship it and do not refund. We had to struggle to get the refund.
4). Did not work for us and we have cancelled it.

All Care Store
États-Unis
4 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 28 août 2024

Hi “All Care Store”!

We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

21 août 2024

I am giving this platform a 1-star rating due to the extremely poor support and overall disappointing experience. First, the support team is the worst I have ever encountered. They don’t thoroughly read the questions and only respond to what they deem necessary, often ignoring key issues. I had to repeat the same question in 4-5 emails before finally getting an answer.

Additionally, the platform offers the assistance of an AutoDS mentor, but my mentor did not respond for 3 or 4 days. I had to reach out again myself to get a response.

Moreover, the AutoDS platform lacks essential information regarding suppliers, such as where the listed products can be shipped. They claim to merely facilitate services, but on multiple occasions, I encountered products listed on the platform that I couldn’t sell because the supplier's link was broken, and I had no way of knowing if the product could be sold in the European market.

Overall, the support is unresponsive, the mentor service is unreliable, and the platform lacks critical information for sellers. I cannot recommend this service to anyone.

SolveDay
Estonie
Environ 2 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 23 août 2024

Hi "SolveDay",
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

6 octobre 2024

goofy supplier that feeds off sponsorships and baiting new dropshippers

Zealution
États-Unis
17 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 8 octobre 2024

Hi "Zealution"!
Thank you for your feedback. We’ve attempted to reach out to you several times to better understand and address your experience, but we haven’t been able to connect yet. Please know we are here to help and are committed to providing a reliable and supportive experience for all of our users.

Your satisfaction is important to us, and we would appreciate the opportunity to discuss this further. Please feel free to reach out directly so we can assist you better.
AutoDS Team

6 septembre 2024

Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.

ProSalesDirect
États-Unis
12 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 8 septembre 2024

Hi "ProSalesDirect",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

22 juillet 2024

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered:

1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful.
2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand.
3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS.

Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

CLICK MY CART
Canada
3 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 25 juillet 2024

Hi "CLICK MY CART",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
AutoDS Team

9 août 2024

Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you not our department.
Absolutely not a care on their part and the nice talk and smiley faces were gone.

TOP G MATRIX
Australie
Environ 2 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 11 août 2024

Hi "TOP G MATRIX"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

16 septembre 2024

I cancelled my subscription because I am not using the app but they are still trying to charge my credit card each month. Not cool.

Viral Goods Direct
Israël
Environ 15 heures d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 18 septembre 2024

Hi "Viral Goods Direct",
Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with AutoDS. Upon review, we addressed the concerns you raised, ensuring that our processes were clearly communicated and that your case received the attention it deserved.

We hope you were ultimately satisfied with the resolution provided, and we remain available for any further support you may need in the future.

Wishing you all the best in your dropshipping journey.
AutoDS Team