Avis (11 791)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 octobre 2024

It charged me $368.70 and gave me no warning and no explanation for it.

Jacob's store
États-Unis
15 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 6 octobre 2024

Hi "Jacob's store"!

Thank you for sharing your concerns. We want to clarify that we have already addressed your issue and provided explanations regarding the charge. If you have further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re here to help.

Best regards,
AutoDS Team

19 février 2024

I wanted to give them a try to see if I liked autods better than dsers. I dont. Terrible customer support. I used an affiliate link that was supposed to give me access to sourcing products through them and I have not Been able to get anything to source for about a week now. Their customer support is extremely slow to reply it feels like they are just waiting for my trial to end so they can charge me. When I finally got a reply through email, they stated they would look into it but then right after sent me another email stating they have closed my ticket and to contact them again if I ever need their help yet they never fixed my issue in the first place.

ForeverMemora
États-Unis
7 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 20 février 2024

Hi "ForeverMemora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
We will be glad to help you with any concerns you have!
AutoDS Team

23 juin 2024

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them.
They need to be kicked from Shopify, they don't even deserve one star.

zenzone
Israël
Environ un mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 25 juin 2024

Hi "zenzone"!

Thank you for sharing your experience, and we’re sorry for any confusion that occurred. We’ve already contacted you directly and resolved the issue by processing your refund as requested. We strive to ensure every user receives the support they need, and we're happy to have addressed your concern.

Please know that we are always here to assist and clarify any doubts. If you ever decide to return, feel free to reach out, and we’ll be happy to help.

Best regards,
The AutoDS Team

29 février 2024

The mentorship service is a (paid) joke (and a very bad one). Apparently, the mentors' main objective is to ensure that you don't ask many questions (only one per ticket, and you have to wait for the answer - sometimes two days before asking another). The interface isn't clear and the chat is absent. Very little is included in the subscription (you have to buy credits or options for almost everything). In short, a very expensive application that takes people for fools (in auto pilot). Just one question: why are they rated so highly?

KIT-KIT
France
9 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 3 mars 2024

Hi "KIT-KIT",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Waiting for your reply!
AutoDS Team

2 juillet 2024

I would give -5 if I could.
I was charged $248 in advance for a service I never used and don't want to use. I cancelled, uninstalled your app, but you guys still want to keep my money.
That is a very devious and dishonest way to do business.
I will certainly report this to BBB and other entities.

My Store
États-Unis
24 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 4 juillet 2024

Hi "My Store"!

Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges.

We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.

Best regards,
The AutoDS Team

1 mai 2024

Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst customer service ever!! I want to stop my service but that also means I will lose all the products and the work I already did on my page. They know that and that's why they keep the terrible customer service.

ModBuy
États-Unis
Environ 2 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 3 mai 2024

Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply at dorina@autods.com
AutoDS Team

13 juin 2024

Horrible Experience with AutoDS - BEWARE!

I thought the AutoDS app sounded too good to be true, and unfortunately, it was. Here's how they stole my money and ruined my business:

After using the app for just a few days, they blocked my account for no reason right after I received my first order. I reached out to customer service multiple times, and all I got were generic responses that didn’t address my questions. They couldn't tell me why my account was blocked, where my money was, or how to get a refund for the hundreds of dollars they took from my account without my consent.

I invested many hours finding products to list in my store, gathering reviews, and preparing everything for success. When I finally made my first sale, they couldn't even fulfill it because the address was a PO Box. Then, they blocked my account and didn't refund the $789.63 they stole from me.

I usually don't post reviews, especially negative ones, unless something is really bad. But this company has compelled me to warn fellow dropshippers. AutoDS will steal your money. It's just not fair. I am willing to update this review if they refund my $789.63, but until then, consider yourself warned.

Alpha Survival
États-Unis
24 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 juin 2024

Hi "Alpha Survival",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already contacted you and hopefully, we will make it right for you 🙏🏻
AutoDS Team

Modifié le 22 juin 2024

Probably one of the worst apps out there on the market. Their customer service is horrible and give you generic responses. I would recommend 100+ apps over this trash app. Take your $$$ elsewhere, these people are unethical and do not deserve a single penny.

Zerelle
États-Unis
Environ 2 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 juin 2024

Hi "Zerelle",

We’re truly sorry to hear that you feel this way about our app. We strive to provide excellent customer service and support to all our users. Our team assisted you with your concerns, but we didn’t receive any further feedback or communication from you afterward.

We genuinely value your input and would appreciate the chance to resolve any issues you experienced. If you have specific concerns you’d like to discuss, please reach out to us directly. We’re committed to making things right.

Best regards,
The AutoDS Team

20 mars 2024

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

ABFASTER
États-Unis
Environ un mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 22 mars 2024

Hi "ABFASTER",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

30 juillet 2024

Why I cant add a SHEIN products???????

SHEING
Arabie saoudite
13 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 1 août 2024

Hi "SHEING"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team