AutoDS: Dropshipping & POD

DO NOT USE OR DOWNLOAD! I WAS CHARGE $573.87 MARCH 1ST FOR SOMETHING I DID NOT USE. THIS MONTH IS ALREADY AT OVER $300 THAT IS EXPECTED FOR THE 17TH. I DID NOT USE THE APP AT ALL! VERY DISAPPOINTING.

Opened my credit card statement only to find a $360 charge for an app I never used and never agreed to a $360 charge on.

Support is refusing to help.

I suggest you avoid downloading this app so you don't end up $360 worse off.

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described.

https://help.autods.com/account-billing/autods-subscription-plans
"For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

Terrribe service,
most products are not even dropshipping products and they cost too much , and the processing times are insanely high.
Aside from that that I was charged $368 even I CANCELED my subscription and when I got my refund I only got $313 and I was told that there are Shopify Fees, so I contacted Shopify to confirm but to my surprise that there was not even a record of the transaction through Shopify so they just made that up. Avoid them at all costs. And also the support is no very responsive and it will take days to get answer on a question that needs immediate answer.

This website has been horrible, if you are looking for a sourcing site this is not the one you want. If you put money in your 'managed balance' you are unable to withdraw it.

The Auto Ds it’s a real SCAM,I was payed a 20usd plan,after 2 weeks they are charged me a bill of 380usd which is above my capacibilities

Well this free trial for 14 days is NOT true, do not try/test this app. Once I have install and tested and after deleted the app I was charged 345.01 USD for NOTHING!
I want my MONEY back. How come you are taking money from my bank account without any premissions?

Very bad app also takes a lot of money hard to use and has a lot of bugs

Signed up for a free 14 day trial and they still charged me $40. They said it was because I downgraded my trial plan. I told them no one informed me I would be charged for doing that. Customer service will not budge. I will be reaching out to my credit card company about this.

Edit: the credit card company agreed to credit my account. I highly recommend avoiding using AutoDS based on this negative experience. I signed up for a 14day trial, they auto opted me in a more expensive plan (meaning once the trial ends, I will have to pay this), and when I downgraded the plan, they charged me $40 without my knowledge. They refused to listen to reason or my followups. Not only that, looking at their service, they nickle and dime their customers for every little thing. I've explored other options and think there are better dropshipping apps out there that are more consumer friendly and are easier to use.