Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juin 2024

there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.

My Store
États-Unis
AutoDS Dropshipping Tools a répondu 3 juin 2024

Hi "My Store"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

Modifié le 14 décembre 2021

Honestly this has made my business run so much smoother. I had some learning curve at the start as you get used to a certain way of operating. But the more I utilize the system it really is a time saver. Like that I can do everything I need to from one location and support has been very helpful and quick to resolve issues.
Two Week Update:
I have been using the system now for a couple weeks and unfortunately I'm starting to have real doubts in the app. It does offer a lot of features that are helpful but the promises and featured advantages of AutoDS is just untrue. For example they state they will convert all TBA Tracking into bluecare express my experience has been that this only happens 3 out of 10 orders the rest will never be converted. I did contact customer service and everytime they just state they are unable to fix it. Which I know is incorrect as I have a trackerbot account and I'm able to manual convert all my TBA regardless of delivery status etc. Prior to AutoDS I had a perfect delivery rating with all converted, since converting to AutoDS I have multiple late deliveries and many showing TBA tracking which has increased my returns asked for as well as gotten the attention of my selling platform who is asking why I'm not providing valid tracking. Do not offer a service and promote it as it will help you reach top seller status if it really just never works. Hopefully these issues will be fixed and I will update my review in another couple weeks.

Mainly Bedding
États-Unis
Environ un an d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 11 décembre 2021

Hey "Mainly Bedding"!
We are so glad to hear that you are enjoying our Interface!
We will keep on Improving our tool and implant new features for our precious customers!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems.
Please feel free to contact us again if you need more help.
- AutoDS Team -

Modifié le 9 novembre 2022

SO FAR SO BETTER AND WILL UPDATE AS I USE IT MORE...THE CUSTOMER SERVICE FOLLOWED UP BUT I SOLVED IT PRIOR. I WISH THEY WOULD HAVE HELPED ME THEN BUT I WILL USE IT THEN UPDATE BUT I LIKE IT SO FAR!

Holy Stitch! Factory Fellowship
États-Unis
11 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 3 novembre 2022

Hello “Holy Stitch! Factory Fellowship”,
Thank you for your comment. We appreciate all feedback.
We understand that AutoDS is not as easy to understand as other platforms when you just start with it, but our customer service team would be more than happy to help you with anything you need,
We tried contacting you and getting more details about your issues, but there was no reply.
Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0

We will be glad to help you with any concerns you have.
AutoDS Team

7 septembre 2023

visar ej pris ändring när jag ska lägga produkten

AuraGlow
Suède
7 jours d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 10 septembre 2023

Hi "AuraGlow",
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
AutoDS Team

Modifié le 17 novembre 2021

Update #3 (17th Nov)
Uninstalled this horrid piece of software, it could not work out if things were in stock or not on Banggood UK. After spending far too long proving to support that it was their issue and not mine, I gave up and spent more time looking for an alternative, I've found it, moved to it and it just works. AutoDS might work for more basic stores but for me it was a waste of time, money and sales. Also, that $266 price increase rubbish, thanks for all the strikes I got every time your app could not work out stuff was in stock and the price on my platforms shot through the roof, appreciate that.
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Update #2 (27th April)
I've been testing out the app and by and large it seems to be working out, a couple of minor issues that are being looked into, but the most important part for me was that I could re-link my existing products back to their supplier (no one wants to recreate hundreds of listings again) this is working pretty much as it should so I'm happy :)
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Update:
I've just has a long chat with Lior from AutoDS who called me later the same day after my review, starting Tue 20th / Wed 21st April '21 they will be adding support for EU/UK warehouses on AliExpress and Banggood. For me personally this will be a big deal as AutoDS is the closest replacement to ShopMaster, I look forward to giving it a try and all I shall update my review after some testing to let you all know how it goes.
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Original Review:
Looks good and feature packed, lack of interest in supporting non US/China warehouses meant it was not suitable for my business model. Would reconsider in the future if support was added.

NSE Imports
Royaume-Uni
7 mois d’utilisation de l’application
24 février 2023

Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i

Safe order
Norvège
6 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 26 février 2023

Hi "Safe order",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team"

14 avril 2022

system is ok .. not the best but it works.. i need tech support and Kristine via chat help me really fast and efficiently. thank you Kristine will give 5 stars .. i gave 3 stars because the system need lots of improvement..

Republic webstore
États-Unis
5 mois d’utilisation de l’application
15 janvier 2023

I need more information

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Atpetshops
États-Unis
5 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 16 janvier 2023

Hi "Atpetshops",
Thank you so much for taking time to write this feedabck to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us.
AutoDS Team

22 février 2023

I am only doing this so i can cancle my billing because the new person get goals done thingy is blocking it

L1feCenter
Afrique du Sud
5 mois d’utilisation de l’application
AutoDS Dropshipping Tools a répondu 23 février 2023

Hi "L1feCenter",
Thank you for your review.
We'll be happy if you can contact us so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team

26 juillet 2022

Jag har problem med att information om produkter, priser etc ändras hela tiden! Jag måste gå in dagligen och kolla att allting stämmer och ändra det som har ändrats av sig själv! Förlorar jätte mycket tid på att rätta till uppgifter om produkten och dessutom är det väldigt missvisande för kunden. Ibland visar det att en klänning kostar 20 kr och ibland 1300 kr vilka är inte de rätta priserna!
När det gäller supporten är vissa jätte snabba på att svara och verkligen försöker verkligen hjälpa till medan andra säger att det inte går att lösa problemet och då får man ingen hjälp egentligen.

Zana
Suède
4 mois d’utilisation de l’application