AutoDS: Dropshipping & POD

I hate this there is not setting to cancel subscription

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

Having now endured 1.5 arduous years in partnership with AutoDS, I feel obligated to share my disastrous experience to prevent others from falling into the same abyss.

In spite of the audacious promises, their software is in fact glaringly dysfunctional. It has consistently failed to monitor stock or price changes from supplier websites. Time and again, my store has indicated items being out of stock when, in reality, they are readily available on the supplier's site.

Each occurrence has been an uphill battle, taking over a month to rectify only for the same issue to resurface within a few months. These recurring bugs have shackled my business, preventing me from conducting marketing activities and stifering growth. I have been unable to turn a profit due to AutoDS' blunders.

It's important to note that this software isn't a minor investment - it costs nearly $100/month, excluding the additional costs of running a business. Regrettably, they offer no refunds, only credits towards more use of their defective system.

Their customer service is equally disheartening. Executives turn a deaf ear to user inquiries, responding only when a negative review threatens their facade. Even then, it's merely a plea for the review's removal rather than a genuine attempt to resolve the issue.

With no other viable options and a business bled dry, I am forced to close the doors of my E-commerce venture, Clever Casita. It is with a heavy heart and an empty pocket that I bid farewell, all thanks to the abysmal experience with AutoDS.

If there's anything to take away from my experience, it's this: Do NOT entrust your hard-earned money or your business dreams to AutoDS. You'd be better off throwing your money into a wishing well and hoping for a miracle. The software's perennial errors and inadequate support make it an absolute liability, rather than an asset for your business. A thorough disappointment, AutoDS, and a monumental letdown for all who believed in you.

I’m not happy one bit with this ad on “the best all in one “
However after 14 days I was charged a high amount for £293.82, I will never be using this again and want to talk to someone that can resolve my issue!

Update on 30/11/2023
Not Autods
my BFCM result is a loss of £250 BECAUSE OF YOUR SYSTEM AGAIN NOT MONITORING PRICE AND STOCK NOT AUTOORDER FOR ALL YOUR SUPPLIER I AM ASKING MY SELF WHU I PAY FOR YOU TO MAKE LOSS.
Update on 25/10/2023
AutoDS has made significant improvements to its service recently. It's now effectively detecting prices, and stock, and providing better support for a variety of suppliers beyond Amazon. The changes have greatly improved our profit margins, and AutoDS is now a valuable tool in our e-commerce operations. Their customer service, especially the assistance provided by Dorina, has been exceptionally helpful in resolving issues promptly. Thanks to these improvements, we're now much more satisfied with our experience with AutoDS.

Update on 15/10/2023
I have been with you for more than one year
1. when you tell me those items are not supported by Autods, and you advertise that you support Costcouk as a supplier This means you lie to your customers
2. you advertise that your AutoDS automate my orders and I discovered that it's only for Amazon, not your other supplier This means you lie to your customers
3. when your system fails to update/monitor the products and I get orders for items not available on the supplier website and I lose money and reputation, in this case, This means you lie to your customers

and there is a lot more if you want me to continue mentioning your system failures.

if you can't or haven't the option don't lie to your customers

answer from your customer representative:
info@nonynana.co.uk
Hi, I still have more than 70 items not tracked showing out of stock but available on supplier's website even when i add new items it shows out-of-stock

2023-10-11 19:53
Support@autods.com
Hi Hossam, I can see that the products that are out of stock on your account are available only if you have an account on Costco: 419290 345958 446935 These products are not supported by AutoDS, and will appear as out of stock on your account. Let me know if something is not clear, I will be happy to elaborate more on the matter. Best regards, Daniel AutoDS Support Specialist

2023-10-12 19:01

UPDATE:
AutoDS is
not Auto detecting the price
not Auto detecting the stock
not Auto order for other suppliers than Amazon
and instead of helping us make a profit, you're the reason for our loss
so ??????????????????????????????????
Customer service answer :

If you got a sale with a loss or that the item is now OOS, it might have occurred between scans, meaning, the item was purchased according to the data of stock and price from the previous scan.
​
The products are being monitored multiple times a day for stock and price changes as per the supplier. It is possible that the changes in the source site are more frequent than the scans.

Unfortunately, we cannot prevent these cases from happening - there's no 100% guarantee as there can always be more frequent changes on the source site.

App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos

AutoDs à fuir !
Pour 40 dollars tu peu importer seulement 500 variantes de produit et non 500 produit comme indiquer ( Exemple : pour des forêt qui on plusieurs diamètre, vous pouvez pour 40 dollars espérer mettre environ 5 à 6 articles maximum dans votre boutique. ) Ridicule...
Il y a de nombreux bug présent et de fonctionnalité très sommaire:
1- Pour certains articles les variantes ne seront pas totalement importer
2- Le stock pour certains articles et faussé donc en rupture constante
3- Les prix de certains articles hors de la chine sont importer en dessous du prix d'achat (ceux qui peu posé problème ces d'avoir un article moins chère que le prix réel)
4- L'importation, le tri des images, le tri des variantes tout est non fonctionnel

Je vous laisse découvrir ou pas l'une des pire plateforme jamais conçus à ce jour ! Bonne chance !

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AutoDs to flee!
For 40 dollars you can only import 500 product variants and not 500 products as indicated (Example: for forests that have several diameters, for 40 dollars you can hope to put around 5 to 6 items maximum in your store.) Ridiculous...
There are many bugs present and very basic functionality:
1- For certain items the variants will not be fully imported
2- The stock for certain items is distorted and therefore constantly out of stock
3- The prices of certain items outside China are imported below the purchase price (those which pose a problem are having an item cheaper than the actual price)
4- Importing, sorting images, sorting variants everything is non-functional

I'll let you discover or not one of the worst platforms ever designed to date! Good luck !

Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.

Avoid AutoDS at all costs!

My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.

One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!

As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.

To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.

In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!

extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.