Avis (11 791)
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Par note
Verry good
Hi “Perblaq Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please contact us at dorina@autods.com
AutoDS Team
I would reccommend it but there is too many features that you need to pay for
Hi "Amazing Products",
Thank you for your feedback.
I’m sorry you weren’t pleased with our pricing.
However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We tried to contact you in an effort to help with your concern.
Looking forward to your reply!
AutoDS Team
I was charged even though I canceled my subscription, but later I had this problem resolved. other than that everything is good
Hi "TheMalikoStore",
Thank you so much for taking the time to write this feedback to us.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us.
AutoDS Team
Deserves a try
Hi “AsaVea”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please contact us at dorina@autods.com
AutoDS Team
Looks okay so far. A bit overhyped from ads imo
Hi “Luminous Luxe”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected.
AutoDS Team
Sourcing or browsing the site is a little confusing while using a phone.
Hi “Gloria Louise Boutique”!
Thanks for sharing your feedback.
We apologize for any inconvenience you've encountered while navigating our site on a mobile phone. It's worth mentioning that our platform's mobile version is currently undergoing optimization.
Your satisfaction is a priority for us, and we anticipate completing the optimization soon.
Our customer service team is always here to address any issues you may encounter.
AutoDS Team
it's a bit confusing but you can get the use of it but it guides you through it and allows you to understand the app better
Hi “My Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
Please contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team
kinda hard to use .... the web site is ok but i do reccomend thsatn you nguys update bercause how he was tresaching me it ewas not the same lay out as the website. so pleaase fix thast issue
Hi "Cycle Caddy 360",
Thank you for your feedback.
Despite our attempts, we haven't been able to reach you.
Kindly reach out to us at dorina@autods.com – we're here to address any concerns you may have.
AutoDS Team
its ok still learning
Hi "My Store"!
Thank you for taking the time to leave us a feedback.
Please contact us at dorina@autods.com
We would be glad to help you with your onboarding!
We look forward to your reply!
AutoDS Team
** I have listed my reviews and the updates below in chronological order **
I tried out the system during the trial period. It appeared to work well but the problem is trying to cancel. Removing the subscription in AutoDS does not resolve them not charging your account. Even if I needed to use them again, I would not due to the run around I am getting trying to just get a refund as they automatically charged us even though we don't have a subscription with them. It is very frustrating.
**UPDATE 12/25 **
After posting this review, they reached out to actively resolve this issue. They have promised to refund the payment and once I do get that, I will post an updated review.
** UPDATE 12/28/22 **
The refund posted to my credit card. I am appreciative that it was refunded. I think that they do operate a disappointing customer service experience which maintains that a customer must post a bad review to get someone to actually listen to the issue. This is reactive and sad. I would be skeptical of their work as this was a very aggressive situation where every day they were pushing for me to change my review but the refund I had to trust would be done. This felt like trying to buy my review change. I explained why I did not want to use the system, and they continue to ask if I want another trial. It is overall a bad customer experience that is a systemic issue, not an engagement one.
Hi "Joule: Waste Less",
Thank you for your review.
I'm sorry you faced some issues with AutoDS.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us.
AutoDS Team