Avis (9 071)
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They never responded to my tickets, it's the second time they've made charges that I've already cancelled, I've already deleted my account from the app and nothing. They send advertising emails but they don't solve my problem
Hi "Old PortoShop",
We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience you've experienced.
We've tried reaching out multiple times through various channels to address your concerns, but unfortunately, we haven't received a response.
Please check your email and other communication channels for our attempts to assist you. Your satisfaction is our priority, and we're committed to resolving this matter.
Looking forward to your reply!
AutoDS Team
Horrid automatically charged me over $300 on an inactive store when I only agreed for a free trial and to pay monthly but it automatically payed for an annual subscription.
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
Please contact us at dorina@autods.com and we would be happy to address your concern!
Waiting for your message!
AutoDS Team
The app is good, but the company itself is a bit scam. The platform has a mistake and I paid twice for product search credits, and they do not want to return my money back, even do not want to convert it into auto-order credits. But credits for products finder do not worth it, from 200 products that autos promise 8 sales per month for every product, I sold 0 at all, no sales, even no views on that products. So, they sell credits that are not worth the money, and if they cached you, they do not want to refund you because they know that you will not buy these credits anymore.
I have asked them to close my account and give me a refund.
They closed my account but didn't give me the money back.
Hi "FoxMart™️",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team
They Don't Let you Cancel your Subscription Months later. They Make you get in contact with them which Takes Days. Don't do Business with them they will keep you in your subscription no Matter how hard you (ask) for it to be canceled.
Hi "Bubble Tea Key-Chains",
Thank you so much for taking the time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us!
AutoDS Team
App has stopped working. It has locked me out and tells me I need to choose a subscription, but when I do it says it is not allowed for this shopper. for $40 a month I am very disappointed
Hi "Galaxy Discover™",
We’re sorry to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have.
AutoDS Team
Not seeing the product that valuable
Hi "HOME LUXURY SHOP",
Thank you so much for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please contact us at dorina@autods.com
We would be happy to address all of your concerns.
AutoDS Team
Worst customer service. They justify their service with words but not with good service. Not worth it!
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team
I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.
Hi "House Of Raes Boutique",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team
the app is really really really bad and just costing me money. i ran ads for my website and they kept tripleing my price. it would grab incorrect prices from supplier and make them extremely expensive which ends up costing me money. support said they fixed it after 10 hours reply but they actually didn`t. i had to stop ads and have to remove this garbage and use dsers or something that actually works. It happened on 3 products so far, please help yourselves and don t use this app. its harmful at this point
Edit my review from 5 star to 1 star
This is the worst tool for dropshipping. They market themselves as a tool that speeds up order processing, but in reality, it only extends the processing time. Orders are processed in 7-9 days instead of the promised 24-48 hours, thereby increasing your customers' dissatisfaction. I do not recommend anyone to use it. I switched to another application and am very satisfied because orders are now processed within 1-2 hours. They do not refund orders that customers canceled due to the long wait, and in the end, they place new orders the next day, causing you to incur losses.
Hi "plutosgold"!
We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue.
Please contact us at dorina@autods.com
We will be glad to help you with your concern!
AutoDS Team