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I wouldn't recommend AutoDS because they randomly charged me about $250 and not only didn't give me a full refund but they never reviewed any of my further tickets. Now It won't even let me login with that account.
Hi "CarPlayPad",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
Looking forward to your email!
AutoDS Team
My money was debited even though I deleted the app a few weeks ago.
Hi "Ishtar Harmony"!
Thank you for sharing your feedback with us.
are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team
Bonjour,
Je n’ai souscrit à aucun abonnement chez vous
Et j’ai été prélevé de la somme de 321,26€
Sans prévenir ni même en ayant fait la demande
J’attend une réponse de votre part
Cordialement
Hi "千ㄥㄚ乇ᐯ乇尺"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Terrible!!! Didn’t even use the app and they keep trying to charge me 368$!!!!!
Hi "Bitsof Both",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you offering a solution.
Looking forward to your reply!
AutoDS Team
Ich bin sehr enttäuscht, das ist nicht der Standard, den ich von Shopify Apps kenne!
Mir wurde heute ein Jahres Abo berechnet nach der Testzeit direkt das ist nicht korrekt. Ich hatte nicht die Möglichkeit ein richtiges Abo auszuwählen. Dies hätte ich auch nicht getan, denn der Kundenservice war nie erreichbar. Auch der angebliche Live Chat war immer außer Betrieb. Außerdem haben die Funktion der App nicht das getan, was versprochen wurde, weshalb ich alles manuell machen musste. Ich rate dringend davon ab diese App zu installieren. Ihr werdet nur ein Haufen Kosten haben und keine Leistungen Ich hoffe ich bekomme das Geld zurück erstattet 235 €. Für nichts sind etwas viel.
Hi "Clubear",
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges after the trial period.
We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.
Best regards,
The AutoDS Team
Muy mala gestión me cobraron la suscripción anual en vez de mensual,jamas configure para pagar anualmente.
Hi "ConvertBag",
We're sorry to hear about your experience. Our team made multiple attempts to reach out and assist you in resolving the subscription issue, but unfortunately, we did not receive any response from you.
We always strive to ensure that every user has a positive experience, and we regret that we weren’t able to connect with you to help address this matter.
Best regards,
The AutoDS Team
i did not use the app for long time and charge me $375.69
Hi "PixalPad",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas
Hi "Noeva",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already addressed your concern.
Looking forward for your confirmation at dorina@autods.com
AutoDS Team
péssimo veio cobrança indevida , já foi notificado e ainda esta vindo cobrança
Hi "Andy's Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
We tried to contact you a few times with no luck.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
getting billed $248 before my free trial was even 2 days in is ridiculous. please cancel that bill as i have already tried to many times. it hasnt gone through yet because i dont even have $248 in my bank. im really stressed out over this and im looking for help. please email me collinrogers2005@gmail.com
Hi "Simple Print",
Thank you for taking the time to write this feedback to us.
Our team has already addressed your concern, however, it seems we haven't received a confirmation from you yet. We want to ensure that we assist you in the best possible way and provide the necessary support. Could you please check your email inbox, including your spam folder, for any communication from us?
Please feel free to contact us at dorina@autods.com
Thank you!
AutoDS Team