리뷰 (11,752)

전체 평점
4.9
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  • 평점의 91%가 별 5개입니다
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  • 평점의 1%가 별 3개입니다
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2024년 8월 9일

Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you not our department.
Absolutely not a care on their part and the nice talk and smiley faces were gone.

TOP G MATRIX
오스트레일리아
앱 사용 기간 대략 2개월
답글 AutoDS Dropshipping Tools개 2024년 8월 11일

Hi "TOP G MATRIX"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

2024년 12월 2일

CACA

MEJORECO
스페인
앱 사용 기간 3개월
답글 AutoDS Dropshipping Tools개 2024년 12월 4일

Hi "MEJORECO",

We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.

As of now, we have already tried to contact you via email, could you please check that you have received it?
We eagerly await your response.
AutoDS Team

2024년 9월 6일

Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.

ProSalesDirect
미국
앱 사용 기간 12일
답글 AutoDS Dropshipping Tools개 2024년 9월 8일

Hi "ProSalesDirect",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

2024년 7월 29일

WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly conditions...

Aurora Life
스웨덴
앱 사용 기간 대략 1개월
답글 AutoDS Dropshipping Tools개 2024년 7월 30일

Hi "Aurora Life",
We appreciate you sharing your feedback with us.
We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

2024년 6월 23일

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them.
They need to be kicked from Shopify, they don't even deserve one star.

zenzone
이스라엘
앱 사용 기간 대략 1개월
답글 AutoDS Dropshipping Tools개 2024년 6월 25일

Hi "zenzone"!

Thank you for sharing your experience, and we’re sorry for any confusion that occurred. We’ve already contacted you directly and resolved the issue by processing your refund as requested. We strive to ensure every user receives the support they need, and we're happy to have addressed your concern.

Please know that we are always here to assist and clarify any doubts. If you ever decide to return, feel free to reach out, and we’ll be happy to help.

Best regards,
The AutoDS Team

2024년 5월 1일

Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst customer service ever!! I want to stop my service but that also means I will lose all the products and the work I already did on my page. They know that and that's why they keep the terrible customer service.

ModBuy
미국
앱 사용 기간 대략 2개월
답글 AutoDS Dropshipping Tools개 2024년 5월 3일

Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply at dorina@autods.com
AutoDS Team

2024년 3월 20일

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

ABFASTER
미국
앱 사용 기간 대략 1개월
답글 AutoDS Dropshipping Tools개 2024년 3월 22일

Hi "ABFASTER",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

2024년 7월 24일

Misleading application, I was charged incorrectly in my store and I simply can't get service. My store has never sold for exactly 30 days. I installed the app to find out and because it said the trial was free, I no longer used the platform and they sent me a bill for $248.00, and I can't get service. Be careful, if you have a problem, it is very difficult to solve. in addition to the very expensive cost.

Precinho Carioca
브라질
앱 사용 기간 23일
답글 AutoDS Dropshipping Tools개 2024년 7월 26일

Hi "Precinho Carioca"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

2024년 8월 14일

If I can give -5 stars, I would do.
I don't recommend this app. Not even to my cat.
This app is as annoying as not wearing shoes in 40degree hot weather

Molyfy
캐나다
앱 사용 기간 3개월
답글 AutoDS Dropshipping Tools개 2024년 8월 16일

Hi "Molyfy"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

2024년 11월 14일

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

My Store
캐나다
답글 AutoDS Dropshipping Tools개 2024년 11월 16일

Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team