리뷰 (11,409)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 5월 9일

Signed up for a free 14 day trial and they still charged me $40. They said it was because I downgraded my trial plan. I told them no one informed me I would be charged for doing that. Customer service will not budge. I will be reaching out to my credit card company about this.

Edit: the credit card company agreed to credit my account. I highly recommend avoiding using AutoDS based on this negative experience. I signed up for a 14day trial, they auto opted me in a more expensive plan (meaning once the trial ends, I will have to pay this), and when I downgraded the plan, they charged me $40 without my knowledge. They refused to listen to reason or my followups. Not only that, looking at their service, they nickle and dime their customers for every little thing. I've explored other options and think there are better dropshipping apps out there that are more consumer friendly and are easier to use.

NPC Society
미국
앱 사용 기간 2일
답글 AutoDS Dropshipping Tools개 2024년 5월 13일

Hi "NPC Society",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

2024년 1월 7일에 편집됨

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

CLEANGRL
오스트레일리아
앱 사용 기간 3개월
답글 AutoDS Dropshipping Tools개 2023년 12월 26일

Hi "CLEANGRL",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also feel free to contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

2024년 9월 8일에 편집됨

подписку просят оплатить которую я даже не использовал,все плохо жалобу кидайте предсьтавьте 368 долларов требует ни за что,очень не справедливо она у меня скачанная лежала 3 наверное дня и то я не одобрял подписку!Жалобу заслуживает еще и деактивировать магазин запрещают просят оплату деньги спроста захотели сделать

IMPRESSURE
카자흐스탄
앱 사용 기간 18일
답글 AutoDS Dropshipping Tools개 2024년 9월 9일

Hi "IMPRESSURE"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

2023년 12월 13일

I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.

WoodArtSupply
미국
앱 사용 기간 1년 초과
답글 AutoDS Dropshipping Tools개 2023년 12월 18일

Hi "WoodArtSupply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
Waiting for your message!
AutoDS Team

2024년 5월 4일

Very bad service, and I swear that Ali Express is better than them. They imported the wrong product for me and I told them, but they did not solve the matter. They also shipped a bad product to my customers and automatically withdrew my money, and I have emails that prove this. They are really scammers and bad.

TITAN MASK
아랍에미리트
앱 사용 기간 10일
답글 AutoDS Dropshipping Tools개 2024년 5월 7일

Hi "TITAN MASK"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

2024년 1월 17일

I DO NOT RECOMMEND AutoDs. I signed up for the service after seeing so many great reviews , these people are not there to help you, they are helping themselves. A large sum of money was taken from my account without my consent and without notifying me. No email was sent, nothing! If you are interested in drop shipping DO NOT use AutoDs.

SwiftStockHub
세인트루시아
앱 사용 기간 대략 2개월
답글 AutoDS Dropshipping Tools개 2024년 1월 19일

Hi "SwiftStockHub",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you to make things right for you.
Looking forward to your response!
AutoDS Team

2023년 12월 25일

Really bad
I'm not sure who developed this app but it is impossible to work with. The dashboard is one of the worst things I've ever seen as far as maneuverability. Once you add something to your products you cannot import it as a draft and there is no delete button. Seriously a toddler must've developed this.

My Store
미국
앱 사용 기간 3개월
답글 AutoDS Dropshipping Tools개 2023년 12월 27일

Hi "My Store",
We’re sorry to hear that you weren’t satisfied with your experience.
Could you please contact us at dorina@autods.com ?
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right for you!
Waiting for your response!
AutoDS Team

2024년 3월 7일

DO NOT USE OR DOWNLOAD! I WAS CHARGE $573.87 MARCH 1ST FOR SOMETHING I DID NOT USE. THIS MONTH IS ALREADY AT OVER $300 THAT IS EXPECTED FOR THE 17TH. I DID NOT USE THE APP AT ALL! VERY DISAPPOINTING.

House of Fringe
캐나다
앱 사용 기간 11개월
답글 AutoDS Dropshipping Tools개 2024년 3월 11일

Hi "House of Fringe",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you addressing your concern.
Looking forward to your confirmation!
AutoDS Team

2024년 9월 2일에 편집됨

Erhebt Kosten, obwohl der Account und die App aus dem Shop gelöscht wurden

RacingFuse
독일
앱 사용 기간 대략 3시간
답글 AutoDS Dropshipping Tools개 2024년 8월 9일

Hi "RacingFuse",
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

2024년 6월 9일

Charged me over 300 dollars in usage fees

My Store
미국
앱 사용 기간 3개월
답글 AutoDS Dropshipping Tools개 2024년 6월 11일

Hi "My Store"!

We’re sorry to hear about the issues you've experienced. We provided a form for you to submit more details so we could investigate this matter further, but unfortunately, we haven’t received any response. (https://autods.typeform.com/to/aVnsRB2V)

We’d still love the opportunity to assist you and resolve this. Please feel free to reach out again, and we’ll be happy to help.

Best regards,
The AutoDS Team