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They never responded to my tickets, it's the second time they've made charges that I've already cancelled, I've already deleted my account from the app and nothing. They send advertising emails but they don't solve my problem
Hi "Old PortoShop",
We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience you've experienced.
We've tried reaching out multiple times through various channels to address your concerns, but unfortunately, we haven't received a response.
Please check your email and other communication channels for our attempts to assist you. Your satisfaction is our priority, and we're committed to resolving this matter.
Looking forward to your reply!
AutoDS Team
The most BUGGY ui ever. No customer support at all.
Its 2024 and they don't even have a live chat.
But mainly I'm uninstalling this app cuz the UI and shopify integration is just so next level buggy and not smooth and it LEGIT drove me crazy.
Nothing in ecom frustrated me so much actually that i went ahead and wrote a review LOL
Hi "Lyftora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with all your concerns!
AutoDS Team
WHY YOU CHARGE ME 565€ !!!! WHY YOU ARE NOT ALLOWED TO DO THIS
I WANT MY MONEY BACK WITHTIN 24h
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
Please contact us at dorina@autods.com so we can address your concern.
Waiting for your message!
AutoDS Team
My money was debited even though I deleted the app a few weeks ago.
Hi "Ishtar Harmony"!
Thank you for sharing your feedback with us.
are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team
Be careful of this app. They make it so, SO hard to cancel subscription. I can't even find the settings button anywhere to even begin canceling. I've went to their website and their "helpful" guided images did not even match the store I was looking at! They're practically a scam! Be careful of this app.
Hi “PROJLUX”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with cancelling your account.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
We have already contacted you via email.
Please also feel free to contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team
péssimo veio cobrança indevida , já foi notificado e ainda esta vindo cobrança
Hi "Andy's Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
We tried to contact you a few times with no luck.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
i didn't even use still charged me 300$. not good
Hi "Eleganttt",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you to make it right for you.
Looking forward to your reply!
AutoDS Team
Crap junk products and even those they are delivered 10-15 business days. No one waits 10-15 BUSINESS DAYS in this 21st century.
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
We will be glad to navigate you through our Marketplace and find together the products with the delivery dates you wish to have!
Waiting for your message!
AutoDS Team
I wouldn't recommend AutoDS because they randomly charged me about $250 and not only didn't give me a full refund but they never reviewed any of my further tickets. Now It won't even let me login with that account.
Hi "CarPlayPad",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
Looking forward to your email!
AutoDS Team
Terrible!!! Didn’t even use the app and they keep trying to charge me 368$!!!!!
Hi "Bitsof Both",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you offering a solution.
Looking forward to your reply!
AutoDS Team