전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 5월 11일

Katastrophe seit paar Stunden Versuche ich Produkte zu hinzufügen und klappt immer noch nicht
Was soll denn das sein

PhoneFashionGuru
독일
답글 AutoDS Dropshipping Tools개 2024년 5월 13일

Hi "PhoneFashionGuru"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

2024년 4월 9일

getting billed $248 before my free trial was even 2 days in is ridiculous. please cancel that bill as i have already tried to many times. it hasnt gone through yet because i dont even have $248 in my bank. im really stressed out over this and im looking for help. please email me collinrogers2005@gmail.com

Simple Print
미국
답글 AutoDS Dropshipping Tools개 2024년 4월 10일

Hi "Simple Print",
Thank you for taking the time to write this feedback to us.
Our team has already addressed your concern, however, it seems we haven't received a confirmation from you yet. We want to ensure that we assist you in the best possible way and provide the necessary support. Could you please check your email inbox, including your spam folder, for any communication from us?
Please feel free to contact us at dorina@autods.com
Thank you!
AutoDS Team

2023년 12월 28일에 편집됨

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.

Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).

It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. 

Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.

I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

Vlixen
미국
앱 사용 기간 1일
답글 AutoDS Dropshipping Tools개 2023년 12월 2일

Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

2024년 1월 3일

After downloading this app, my credit card information was stolen and they keep trying to charge my card hundreds of dollars. This was after the fact that I uninstalled that app and deleted my account before the free trail. Do not recommend.

Mystical Moon Shop
미국
앱 사용 기간 14분
답글 AutoDS Dropshipping Tools개 2024년 1월 5일

Hi "Mystical Moon Shop",
We're sorry to hear about your experience.
However, our investigation found no evidence of unauthorized access or charges linked to our app. Your security is a top priority, and we have already tried to address your concerns directly by contacting you a few times with no luck.
Please contact us at dorina@autods.com
Looking forward to your reply!
AutoDS Team

2023년 10월 16일

extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.

OCINET
프랑스
앱 사용 기간 3개월
답글 AutoDS Dropshipping Tools개 2023년 10월 18일

Hi "OCINET",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with your onboarding!
AutoDS Team

2023년 7월 19일

Having now endured 1.5 arduous years in partnership with AutoDS, I feel obligated to share my disastrous experience to prevent others from falling into the same abyss.

In spite of the audacious promises, their software is in fact glaringly dysfunctional. It has consistently failed to monitor stock or price changes from supplier websites. Time and again, my store has indicated items being out of stock when, in reality, they are readily available on the supplier's site.

Each occurrence has been an uphill battle, taking over a month to rectify only for the same issue to resurface within a few months. These recurring bugs have shackled my business, preventing me from conducting marketing activities and stifering growth. I have been unable to turn a profit due to AutoDS' blunders.

It's important to note that this software isn't a minor investment - it costs nearly $100/month, excluding the additional costs of running a business. Regrettably, they offer no refunds, only credits towards more use of their defective system.

Their customer service is equally disheartening. Executives turn a deaf ear to user inquiries, responding only when a negative review threatens their facade. Even then, it's merely a plea for the review's removal rather than a genuine attempt to resolve the issue.

With no other viable options and a business bled dry, I am forced to close the doors of my E-commerce venture, Clever Casita. It is with a heavy heart and an empty pocket that I bid farewell, all thanks to the abysmal experience with AutoDS.

If there's anything to take away from my experience, it's this: Do NOT entrust your hard-earned money or your business dreams to AutoDS. You'd be better off throwing your money into a wishing well and hoping for a miracle. The software's perennial errors and inadequate support make it an absolute liability, rather than an asset for your business. A thorough disappointment, AutoDS, and a monumental letdown for all who believed in you.

Clever Casita LLC
미국
앱 사용 기간 1년 초과
답글 AutoDS Dropshipping Tools개 2023년 7월 21일

Hi "Clever Casita LLC",
We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also contact us at dorina@autods.com
We will be glad to help you with all your concerns.
AutoDS Team

2023년 11월 4일

do not use this

Naked & Famous
루마니아
앱 사용 기간 10일
답글 AutoDS Dropshipping Tools개 2023년 11월 6일

Hi "Naked & Famous",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

2023년 9월 25일

Avoid AutoDS at all costs!

My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.

One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!

As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.

To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.

In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!

MOVLY STUDIO
영국
앱 사용 기간 4개월
답글 AutoDS Dropshipping Tools개 2023년 9월 29일

Hi "MOVLY STUDIO",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at yuval@autods.com
We will be glad to help you with all your concerns.
AutoDS Team

2023년 10월 20일

I had such a bad experience with AutoDs.
The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier.
I contacted them, and they fixed it, but it happened again every time I added a new product to the platform.
They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription.
Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again.
They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund.
They have good potential. However, I lost time and money when there were many other efficient apps out there.
To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

plants&people
오스트레일리아
앱 사용 기간 27일
답글 AutoDS Dropshipping Tools개 2023년 10월 22일

Hi "plants&people",
Thank you for taking the time to write this feedback to us
We are sorry to hear you were not satisfied with our service.
Please contact us at dorina@autods.com.
We would be glad to make it right for you and help you with your onboarding.
Waiting for your reply!
AutoDS Team

2023년 11월 30일에 편집됨

Update on 30/11/2023
Not Autods
my BFCM result is a loss of £250 BECAUSE OF YOUR SYSTEM AGAIN NOT MONITORING PRICE AND STOCK NOT AUTOORDER FOR ALL YOUR SUPPLIER I AM ASKING MY SELF WHU I PAY FOR YOU TO MAKE LOSS.
Update on 25/10/2023
AutoDS has made significant improvements to its service recently. It's now effectively detecting prices, and stock, and providing better support for a variety of suppliers beyond Amazon. The changes have greatly improved our profit margins, and AutoDS is now a valuable tool in our e-commerce operations. Their customer service, especially the assistance provided by Dorina, has been exceptionally helpful in resolving issues promptly. Thanks to these improvements, we're now much more satisfied with our experience with AutoDS.

Update on 15/10/2023
I have been with you for more than one year
1. when you tell me those items are not supported by Autods, and you advertise that you support Costcouk as a supplier This means you lie to your customers
2. you advertise that your AutoDS automate my orders and I discovered that it's only for Amazon, not your other supplier This means you lie to your customers
3. when your system fails to update/monitor the products and I get orders for items not available on the supplier website and I lose money and reputation, in this case, This means you lie to your customers

and there is a lot more if you want me to continue mentioning your system failures.

if you can't or haven't the option don't lie to your customers

answer from your customer representative:
info@nonynana.co.uk
Hi, I still have more than 70 items not tracked showing out of stock but available on supplier's website even when i add new items it shows out-of-stock

2023-10-11 19:53
Support@autods.com
Hi Hossam, I can see that the products that are out of stock on your account are available only if you have an account on Costco: 419290 345958 446935 These products are not supported by AutoDS, and will appear as out of stock on your account. Let me know if something is not clear, I will be happy to elaborate more on the matter. Best regards, Daniel AutoDS Support Specialist

2023-10-12 19:01

UPDATE:
AutoDS is
not Auto detecting the price
not Auto detecting the stock
not Auto order for other suppliers than Amazon
and instead of helping us make a profit, you're the reason for our loss
so ??????????????????????????????????
Customer service answer :

If you got a sale with a loss or that the item is now OOS, it might have occurred between scans, meaning, the item was purchased according to the data of stock and price from the previous scan.

The products are being monitored multiple times a day for stock and price changes as per the supplier. It is possible that the changes in the source site are more frequent than the scans.

Unfortunately, we cannot prevent these cases from happening - there's no 100% guarantee as there can always be more frequent changes on the source site.

Nonynana-Essential
영국
앱 사용 기간 대략 1년
답글 AutoDS Dropshipping Tools개 2022년 11월 17일

Hi "Nonynana-Essential"!
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team