Auto DS: US Dropshipping & POD

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered:

1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful.
2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand.
3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS.

Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

Well i am not sure about the paid reviews here but let me be honest we took Autods for etsy integration after which the stock setup completely messed up and all etsy items we added to our shopify shows out of stock along with our current non etsy stock as wel , the support who always say out developers are working not sure any one actally is working or not its been 15 days no reply at all

I mean fire ur developers if they r taking 15 to fix to small stock issue

I am giving this platform a 1-star rating due to the extremely poor support and overall disappointing experience. First, the support team is the worst I have ever encountered. They don’t thoroughly read the questions and only respond to what they deem necessary, often ignoring key issues. I had to repeat the same question in 4-5 emails before finally getting an answer.

Additionally, the platform offers the assistance of an AutoDS mentor, but my mentor did not respond for 3 or 4 days. I had to reach out again myself to get a response.

Moreover, the AutoDS platform lacks essential information regarding suppliers, such as where the listed products can be shipped. They claim to merely facilitate services, but on multiple occasions, I encountered products listed on the platform that I couldn’t sell because the supplier's link was broken, and I had no way of knowing if the product could be sold in the European market.

Overall, the support is unresponsive, the mentor service is unreliable, and the platform lacks critical information for sellers. I cannot recommend this service to anyone.

WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly conditions...

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them.
They need to be kicked from Shopify, they don't even deserve one star.

Misleading application, I was charged incorrectly in my store and I simply can't get service. My store has never sold for exactly 30 days. I installed the app to find out and because it said the trial was free, I no longer used the platform and they sent me a bill for $248.00, and I can't get service. Be careful, if you have a problem, it is very difficult to solve. in addition to the very expensive cost.

I used to have service with them, and there are bad services they offer. Be careful who you do business with because they will take your money. They should also offer you a free service to even start as a beginner.

it is completely great website which all to use the e-commerce and drop shipping method with more than ease I really trust it before I try it. I think it is very precious chance to try the stratgy. it gives me much pleasure to use the website
i got shocked really with the charge of 248 usd without preapproving the payment i have a problem with the website and i hope the sort the issue for me

they just wanna suck your money fr, you could just find other app that are free and it can be use to make money without losing it.

I would give -5 if I could.
I was charged $248 in advance for a service I never used and don't want to use. I cancelled, uninstalled your app, but you guys still want to keep my money.
That is a very devious and dishonest way to do business.
I will certainly report this to BBB and other entities.