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Is really nice customer service. Respond to me really quick and they help me fixing the issue. Thank you for the help
Hi "MJ's Pet Closet"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
Auto DS is an easy and user friendly application. A great service provided to ease the loads with an e-commerce business highly recommended for beginners and experts alike
Michael B Fraser
Hi “VibeFit”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team
My experience has been very helping since i barely started my shopify shop. I like how AutoDS comes with helpful tools to help out business. I esecpially like the ADS spy and the trending product.
Hi “My Store”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Ads Spy.
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team
I like the Auto DS academy feature, very helpful content available which makes my drop shipping journey smooth and seamless. I would recommend any day.
Hi “BiAbi”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Help Centre.
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team
Auto DS provides a lot of information when it comes to their dropshipping program. They have Youtube videos, resource library, and blogs. It's important to have these resources, especially someone new to dropshipping products. I really hope it works out for me, so I can stick with them long-term.
Hi “Beyond the Spectrum”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our Youtube channel.
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team! AutoDS Team
Love the ease of use.
my only complaint is that it doesn't pull funds from orders to process orders directly forcing me to fund the account ahead of time. Creates limitations for new users to break into dropshipping.
Hi “Trump 24 Merchandise and Memoralbelia”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope we can deliver the exceptional service you expected soon.
AutoDS Team
Good one stop shop. Customer support is very friendly
Hi "stickprints"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team
Before I begin this review, let me make this categorically clear. I am not usually the kind of person who goes online to write bad reviews about businesses because I believe in fair play and live and let live, but my hand has been forced by the underhand way in which AUTODS has chosen to address (or not address) my case.
If you are considering using AUTODS...DON'T! Let me tell you what happened to me. I signed up for their free trial, and after that, I signed up for another month at 7,99 because my store was not ready and I needed to use the service in an actual working store. Before it expired, I was sent a notification to renew. I responded that I had no workable store as yet. You can imagine how shocked I was when a bill from AUTODS appeared on my PayPal account: 368 euros for a one-year bill. This was where the horror started because, despite repeated shows of evidence, PayPal judged the case in Autod's favour. When I saw that I could not get a refund I asked AUTODS to connect my Shopify account, which I had put on pause to build, they refused after tens and tens of communication back and forth. The last straw was when i received the following message from an AUTODS's staff called Kristine and I quote ‘I am sorry if this is not the outcome you expected. Unfortunately, since you lost the dispute, the transaction has been deemed ineligible, and the amount in question will remain in our account.’
I am a one-woman business owner who is going into dropshipping to try and make life a little easier for my family. 368 euros is a lot of money to lose, first of all. Losing it without any service is even more appalling. I find this incredible, not to mention unethical. That a company that took money from my account, unauthorised, refuses to refund that money. Even worse, it is refusing to provide the service for which they took the money despite offering to forego the refund instead of reinstating my account, giving me access to the product they have billed me for a whole year. I cannot access the account or use the service, yet I have been billed 368 euros! How is this ethical? Businesses like this hide behind the advantage of being online, with no knowable physical office to go to in situations like this, to dupe people of their hard-earned money. I guess daylight robbery is how they make money and remain in business.
Hi HandyHomies,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with AutoDS. Upon review, we addressed the concerns you raised, ensuring that our processes were clearly communicated and that your case received the attention it deserved.
We hope you were ultimately satisfied with the resolution provided, and we remain available for any further support you may need in the future.
Wishing you all the best in your dropshipping journey.
AutoDS Team
The support person who assisted me today was really helpful and answered all my questions. Angelica thank you for being very patient with someone like me who has no previous knowledge and experience about drop shipping. I could not start my store because I have many questions but after Angelica gave those links I am confident I will be starting my store very soon. Angelica you are very helpful and you are extremely patient with me. Thank you very much
Hi “KwintzONE”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that “Angelica” was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team
To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues.
"Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format.
Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112.
No words.
Hi "aurorasilhouette"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team