Auto DS: AI Dropshipping & POD

I am updating my review to recognize the tremendous assistance provided by Dorina.

After several other reps continued to simply cut and paste formatted responses without taking any time to actually read to understand the issues or provide proper assistance, Dorina intervened and reached out to assist me directly.

It was evident from the start that Dorina actually took the time to read through the various messages in order to gain an understanding of the issues, to formulate a meaningful response, and sought to provide a resolution.

Dorina was very helpful, courteous, and did well to investigate the various issues with a couple of suppliers and found some workarounds that could be beneficial going forward.

I thank Dorina for her professionalism and tremendous helpfulness!

These 5 stars are for Dorina.

I am absolutely delighted with the customer service provided. From the moment I reached out with an issue, they were incredibly responsive and attentive to my needs. What truly sets them apart is their unwavering patience and dedication to resolving any problems that arise.

Moreover, their communication throughout the process was exemplary. They kept me informed at every step of the way, providing regular updates on the status of my inquiry and ensuring that I felt supported and valued as a customer.

Overall, I am thoroughly impressed with the level of care and attention to detail exhibited by AUTODS's customer service team.

Fast way to get started and the app is easy to use

Adding another star, almost entirely for Dorina, who has helped me so much. Without her, I'd never be able to process a basic order. Thank you Dorina!
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Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
(!New!) 1a- Orders cancelled by suppliers with no notice or reason given.
2- Expect problems. & there are exceptions to everything.
3- Don't believe a word of marketing, esp. Shopify's drivel (trust me, I worked in Marketing for a few companies and wrote this stuff).
4- ChatGPT 4 is excellent at generating apology emails to customers.
5- Thank the heavens I haven't started marketing my site yet. I guess, deep down, I knew to expect issues. And wow... was I right.

I'll continue to adjust star ratings as things progress.

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Pure, buggy garbage. Can I give it 0 stars?

Avoid. Avoid. Avoid.

Half my orders end up in "error" state, and when I ask why, I get the standard ".... the order was cancelled by the supplier or customer (whatever that means)," and/or "we have no control over anything" (that much is clear). If (and this is rare) an order actually ships, the shipping times are pretty abysmal. There is literally no useful support.

In summary, a lot of big promises, and massive under delivery. I'm actively trying to find a competent replacement, but my fear is that this is as good as it gets (which leads to bigger questions about "the side hustle." Who is this really benefitting anyway?... hmmm...").

Shopify and AutoDS have turned my initial excitement and exuberance into a daily, dread-filled check of my email and Shopify balance, followed by a slew of apology emails to customers and discount codes they'll probably never user, because their initial experience was so poor (and so out of my control).

I would do anything to start over again with a completely different infrastructure. I can't believe I'm going to have to start PAYING these people money soon, unless I just pull the plug, of course.

I think it has a lot of services to offer and a lot of potential to help me, excited to start!

Very helpful and easy to use. i love it.

super ez to use, and imorting products is really fast and doesnt take years

I had an amazing starting time with this app. Everything is explained in easy ways, you can find winning products, which are very helpful and import products with ease. I also love the auto fulfill orders feature. It really takes a weight of my shoulders.

So far so good with finding products and listing them. There has been a couple hiccups but the customer service has been very helpful.

i Im new to this system and autoDS has made this experience has been the best and easy